Network Support Specialist at Software Business Solutions Consulting

Responsibilities

• Troubleshooting of incidents on LAN/MAN/WAN network components from various vendors (CISCO, Juniper, Checkpoint, HP, F5, Netscalar, Infoblox, BlueCoat, & Others)
• Investigating and analyzing repetitive issues on the network for resolution
• Planning & performing configuration changes on network devices
• Continuously reviewing network configurations (routing, firewall rules, VLAN configurations, Fabric, QoS, vPC, Stacking, LB profiles & others) for optimization opportunities
• Performance and capacity planning utilizing tools such as VitalNet, MRTG, Tivoli products
• Advanced troubleshooting of incidents on LAN/MAN/WAN network components from various vendors (CISCO, Juniper, Checkpoint, HP, F5, Netscalar, Infoblox, BlueCoat, & Others)
• Initial point of contact for resolving customer raised network related service requests specific to Cisco equipment
• Supporting all facets of the company's LAN / WAN
• Telecommunications and wide area networking
• Fiber Optic Network operations support

Qualifications for network support specialist

• Good knowledge of the SAP environment ( P50 )
• Autonomy (Good sense of organization and planning, ability to manage multiple mandates simultaneously)
• Facility for interpersonal relationships and team spirit developed
• Leadership ability and quick decision-making
• Bachelor's degree in the field of engineering / telecommunications, and / or extensive experience in external network , systems and technologies that are used there
• Project Management Competence