Network Resolution Manager at Terawork

Job Summary

• As a Resolution Manager you'll be responsible for managing and leading a team of Network telecommunication executives who are responsible for identifying and resolving telecommunications service. Develops and implements service plans to ensure customer satisfaction.
• The Resolution Manager will be responsible for leading, inspiring, coaching and developing a team of high performing colleagues on the technical operations for our internet services.

Requirement

• Minimum of HND in Computer Science or a related field
• 5+ years' experience in a network administration and leadership roles
• Must have at least 5 years' experience in telecommunications or Fiber Optics
• Ability to think critically, solve problem and make decision.
• Ability to communicate and express complex information in a simple and succinct manner to a team.
• Ability to develop good working relationship with a variety of internal and external partner.