Network Program Director WSA at Ericsson

What you will do

• As a Network Program Director, you will be responsible for the Network contract presales scoping, contractual conditions, fulfilment and profitability, ensuring that all products and/or services are delivered according to contractual obligations and requirements for the customer.
• The Network Program Director acts as Ericsson’s counterpart of the Customer’s C-level to ensure customer satisfaction and serve as the escalation point for all products and services delivery activities towards the customer ins complete ownership of customer contract fulfilment (internally and externally).
• He / She will be is prime responsible for scope management including but not limited to; planning, delivery and customer acceptance, as well as identifying and driving top up selling possibilities via organizational change process.
• The Network Program Director should drive the establishment of the key projects in line with the presales and contractual commitment . Drive recovery plan for the implementation of the key projects when necessary to secure reaching the targets .
• The Network Program Director assumes the role of Contract Fulfillment Responsible (CFR) for Network opportunities to ensure continuity and alignment of contract terms defined during pre-sales through the program delivery and customer acceptance. One can also take on the longer-term role of Program CFR to deliver one or many, complete or partial, opportunities in a Program for the duration of its lifecycle and perform the role of FAS Sponsor from the creation of the fulfillment assignment (FAS) to closure.
• The Network Program Director can manage programs on behalf of the customer with the service Deployment Program Management. In these engagements the Network Program Director is formally reporting to the Program Sponsor in the customer organization.

You will bring:

• Education: M.SC, MBA or equivalent through experience
• Min years of experience: 10 Years
• Project Management Certification (PMP) is required and PgMP is a plus
• Senior Project or program management experience ( managing Type D or equivalent complex projects )
• Domain-experience: Network Rollout
• Deep understanding of Service Delivery process, models, and strategy
• Deep Knowledge of the sales process
• Customer and market insight
• Excellent Social and presentation skills
• Financial competence and skills
• Adhering to principles and values
• Leading, supervising, and responding to change in a high pace environment.
• Travelling flexibility of > 75% of time