Network Installer at Fort Knox Group

Job Summary

• We are seeking experienced Network Installers to join our team.
• The successful candidates will be responsible for installing, configuring, troubleshooting, and maintaining satellite TV systems, particularly, at customers' locations.

Key Responsibilities

• Install and set up DStv and GOtv satellite systems at customer locations.
• Install and align satellite dishes for optimal signal reception.
• Configure decoders, LNBs, cables, connectors, and related equipment.
• Conduct signal strength and quality checks.
• Troubleshoot and resolve installation and signal-related issues.
• Carry out repairs, replacements, and maintenance when required.
• Provide customers with basic guidance on the use of installed equipment.
• Ensure installations are completed safely, professionally, and according to required standards.
• Maintain accurate records of completed installations and customer requests.
• Attend to assigned installation jobs promptly and professionally.

Requirements

• Proven experience as a DStv/GOtv Installer, Satellite TV Installer, or Network Installer.
• Hands-on experience installing and aligning satellite dishes.
• Good knowledge of DStv and GOtv installation procedures and equipment.
• Ability to troubleshoot signal, cabling, decoder, and connection issues.
• Ability to use basic installation tools and signal-strength meters.
• Good communication and customer-service skills.
• Ability to work independently and travel to customer locations within the assigned area.
• Relevant technical training or certification is an added advantage.

Preferred Experience:

• Candidates with experience working with DStv, GOtv, MultiChoice, satellite television systems, or related telecommunications/network installation services are highly encouraged to apply.

Key Skills:

• Satellite dish installation
• DStv & GOtv installation
• Signal alignment and troubleshooting
• Cable installation and termination
• Technical problem-solving
• Customer service
• Time management
• Field operations.