Network and Infrastructure Officer at eTranzact

Job Description

• Design and implement short- and long-term strategic plans to make certain network capacity meets existing and future requirements
• Develop, implement, and maintain policies, procedures, and associated training plans for network resource administration and appropriate use
• Practice network asset management, including maintenance of network component inventory, life cycle management and related documentation
• Establish service level agreements with end users
• Provides “ownership” of problem through final resolution
• Plan, acquire, and coordinate installation of in-house and remote hardware and software across the organization’s network
• Conduct research and make recommendations on network products, services, protocols, and standards in support of network procurement and development efforts
• Negotiate with vendors and contractors to secure network products and services
• Assess, approve, and administer all equipment and hardware upgrades
• Manage and ensure effectiveness of servers, including e-mail, print, and backup servers, and their associated operating systems and software
• Manage on-site and off-site data centers
• Manage and ensure optimal operation of all network hardware and equipment, including routers, switches, hubs, UPSs, and so on
• Manage and ensure effectiveness of security solutions, including firewalls, anti-virus solutions, and intrusion detection systems
• Establish and maintain regular written and in-person communications with the organization’s executives, decision-makers, stakeholders, department heads, and end users regarding pertinent network activities
• Manage operational costs; conduct near- and long-term financial forecasts for expanded functionality/user base
• Test network performance and provide network performance statistics and reports; develop strategies for maintaining network infrastructure
• Test server performance and provide server performance statistics and reports; develop strategies for maintaining server infrastructure
• Oversee the administration of user accounts, permissions, and access rights in Active Directory
• Monitor and ensure service uptime in alignment with set target.

Requirements and Skills

• Bachelor's Degree in Computer Science, Information Science, or similar.
• Certified CompTIA, Microsoft, or Cisco network professional preferred.
• A minimum of two years' experience as a network specialist.
• Extensive knowledge of network connectivity, technologies, protocols, and security.
• Exceptional analytical and problem-solving skills.
• Excellent interpersonal, communication, and collaboration skills.
• Great organizational and time management skills
• Availability to perform network repairs outside of business hours.