Network and Infrastructure Manager at JMG

Job Description

• Assist Group IT Manager in defining and documenting network policies, procedures, and controls.
• Oversee day-to-day network operations to facilitate uninterrupted business operations and improve infrastructure costs, performance, and end user satisfaction
• Monitor network performance (availability, utilization, throughput, goodput, and latency) and test for weaknesses.
• Monitor and ensure reliable and stable Internet connectivity across all branches
• Manage Routers, Switches, and other network devices.
• Administer network appliances like Firewalls, Proxy Servers, and UTMs
• Manage WAN, LAN (voice and data) networks
• Ensure system performance and SLA's are met
• Ensure that configs remain intact, secure, and accessible in case of system crashes by conducting data backups.
• Recommend upgrades, patches, new applications, and equipment.
• Provide technical oversight of a multi-site enterprise level WAN, including planning, expansion/implementation, maintenance, and troubleshooting.
• Design, deploy, and administer the Wireless Infrastructure and supporting systems.
• Develop, revise, and review SOPs, qualification/validation protocols
• Create and maintain documentation as it relates to network configuration, network mapping, cabling layouts, network problems and resolutions, and workflows for processes
• Maintain up-to-date knowledge of technology standards, industry trends, emerging technologies, and best practices
• Participate in IT strategy planning activities

Minimum Requirements

• B.Sc in Computer Engineering, Computer Science or equivalent.
• 8+ years of experience in Network and Infrastructure Administration.
• Systems Administration or System Engineer (MSCE) is required.
• CCNA Certification is a must / CCNP Certification is a plus.

Competencies:

• Experience in areas such as network architecture and administration, data center operations, database administration, and systems programming and administration
• Excellent knowledge of network infrastructure protocols and TCP/IP model
• Expert knowledge of Routing and Switching
• Good Vendor management skills
• Strong troubleshooting diagnostic and analytic skills, along with strong communication skills
• Flexible, able to be on call 24/7 in case of emergencies or network failures
• Strong attention to detail and customer-service orientation
• Strong documentation skills
• Able to set priorities
• Able to work under high levels of pressure while meeting tight deadlines
• Strong management and Leadership skills
• Ability to think logically and demonstrate strong analytical and problem-solving skills
• Excellent oral and written communication skill.