Network Analyst Level I at Quintevo Nigeria Limited

About the Role

We are seeking a motivated and detail-oriented Network Analyst (Level 1) to join our IT team. This entry-level role will provide first-line support for network-related issues, assist with monitoring network performance, and ensure connectivity across the organization. The ideal candidate is eager to learn, has strong troubleshooting skills, and is passionate about network technologies.

Key Responsibilities

• Serve as the first point of contact for network-related incidents and requests.
• Assist with monitoring network performance, uptime, and connectivity.
• Troubleshoot and resolve common issues related to LAN, WAN, Wi-Fi, and VPN.
• Support the setup and maintenance of routers, switches, and firewalls under supervision.
• Perform basic configuration of network devices and ensure compliance with standards.
• Escalate complex network issues to Level 2/3 network engineers.
• Document incidents, resolutions, and maintain accurate records.
• Assist with regular network health checks and preventive maintenance.

Qualifications:

• Bachelor’s degree in sciences, Engineering, Technology, or equivalent.

Certifications:

• Valid CCNA, CompTIA A+, Safe for Teams (SP), PCCET (Palo Alto), JNCIA (Juniper).

Experience:

• 3-5 years network support including LAN/WAN troubleshooting, Cisco voice, WiFi, LTE.

Special Requirements:

• Knowledge of IT standards, Infrastructure provisioning, Strong troubleshooting skills, Familiarity with SolarWinds monitoring.