NEST - Engineering Training & Maintenance Manager at APIN

Job Reference code: NESTETMM840

Project Overview

• The Newborn Essential Solutions and Technologies (NEST) program aims to implement comprehensive newborn care through innovative lifesaving technologies, the provision of both technical and clinical capacity-building, implementation of clinical and technical educational programs and the building of a sustainable distribution network.

Primary Responsibilities
Management of equipment installation and maintenance (with local distributor, if pertinent):

• Assist in identification of a maintenance point person at each installation site
• Communicate routinely with distributor & installation sites to ensure implementation is taking place
• With support from the NEST Biomed Tech Training Director, lead all engineering maintenance & coordination initiatives, including:
  • Coordination of installation & user training for NEST equipment in programme-supported sites
  • Tracking installed equipment and status, including maintenance & repair history and analysis
  • Development and monitoring of preventive and corrective maintenance, tool management and requisition and supply and equipment inventory systems
  • Coordination and conduction of user and technician trainings and installations at all sites
  • Coordination of repair and maintenance of all installed equipment as necessary
• Develop recommendation plan for preventive maintenance on team, user and installation site responsibility levels
• Perform periodic field visits to ensure the quality of equipment care and monitor progress
• Brainstorm needs within nursery and training institution installation sites, including but not limited to: equipment design, nursery infrastructure and layout and renewable energy
• Participate in manufacturer-led trainings in service and repair when necessary; may require travel

Ministry of Health engagement and facilitation:

• Assist in development of job aids, videos & training curriculum for MOH technical and clinical staff
• Support in development and implementation of a maintenance supportive supervision program and coordination of program activities
• Develop strategies to increase maintenance staff uptake of equipment repair

Communication and Reporting:

• Immediately provide feedback to project leadership following installations, user trainings or maintenance visits with pertinent information (e.g. numbers of users and technicians trained, maintenance, design and repair issues)
• Provide support in compiling and reviewing high quality reports to donors and program management in a timely fashion
• Keep abreast of developments in grant/program changes and progress in order to advise and recommend tools and strategies to increase program performances and results
• Review and analyse field reports to identify the causes of potential bottlenecks in project implementation and use data for decision making and action
• Serve as a liaison between the NEST program and Ministry of Health (particularly within the equipment maintenance and/or procurement units), engineering accreditation bodies and training institutions for the communication of program plans, activities, data and progress
• Ensure that donor, partners and senior management engineering and maintenance queries are addressed in an accurate and timely manner

Job Requirements

• Bachelor’s degree or Higher National Diploma in Biomedical Engineering or other related disciplines.
• Strong skills in engineering, instrumentation and reporting software (e.g., Labview, Solidworks, AutoCad, Matlab, Microsoft Office (Word, Powerpoint, Excel, etc.)) is essential for this role.
• Experience working with the biomedical unit of a hospital, government ministry department and agency or private sector focusing on the installation and maintenance of hospital equipment preferred
• A minimum of 3 years’ proven experience in implementing engineering, including experience with multi-site programs, and hospital-related maintenance particularly with regards to neonatal equipment preferred
• Ability to work both independently and in a team environment, including the ability to coordinate effectively with diverse individuals and stakeholders to achieve results
• Familiarity with qualitative and quantitative data collection and design software (e.g., SPSS, STATA or similar, Power BI, Adobe Creative Cloud Suite, etc.) preferred
• Ability to travel extensively in-country and out of country as necessary.