MS Automated Operations at Phillips Consulting

RESPONSIBILITIES

• Delivery, execute the MS Broadcast Playout MSTOP processes to ensure that services provided to our customers align to SLA performance levels and delivery expectations. Manage 1st Level Service Monitoring and Event Management
• Ensures the contribution and distribution of primarily live content is scheduled, received, recorded and transmitted as per requirements, following the MSTOP MS Broadcast Content Logistics process.
• Secure that distribution transmissions are being delivered to the Ericsson demarcation point as per SLA.
• Perform continuous resource and service status and performance monitoring to proactively detect possible failures and act upon them to ensure 1st level restoration and repair
• Monitor, perform troubleshooting, fault acknowledgement and fault analysis
• Work independently and within team to keep the competence and skills up to date.
• Follow-up on incidents, registered but not solved, escalated to next level support.
• Interpret / understand technical information and prepares technical documentation.

REQUIREMENTS

• English language is preferred to have
• Education: University Degree
• Pasion for Delivering Results & Meeting Customer Expectations
• Analyzing skills
• Experience Applying Expertise & Technology
• Knowledge of GSM Network, Access/Core part.
• Knowledge of BTS/ NodeB /eNodeB/RNC/BSC/SGSN/GGSN (boards, alarms, configuration script, E1 links and IP Iub’s)
• Knowledge of telecom protocols SS7 (SCCP, TUP, ISUP, INAP), TCP /IP, SDH, DWDM
• Knowledge of specific CORE nodes: HLR, MGW, HSS, MSC, SGSN, GGSN, 4G specific nodes
• Understanding of PDH, SDH, IP protocols
• Monitoring using Zabbix, Grafana, The Dude, SolarWinds, Cacti, iMaster NCE)

LOCATION: NIGERIA