Monitoring and Evaluation Officer at Norwegian Refugee Council (NRC)

RESPONSIBILITIES

• Implement systems to promote evidence-based decision-making through quality programming and effective programme and project performance at area level. Ensure that the area office delivers on internal and external M&E requirements and standards in a timely manner and with quality data.
• Contribute to project and program planning, kick-offs and review meetings, including preparing and sharing monitoring data on progress and challenges.
• Support programme team to develop requisite M&E tools (M&E matrix, indicator reference protocols, Indicator performance tracking tables and quality benchmarks).
• Ensure the Global Outputs and Outcomes reporting System (GORS) is updated and accurate on a monthly basis.
• Technically support needs assessments, post distribution monitoring surveys and outcomes surveys.
• Analyse data focusing on correlation, causation and provide quality support and advice to programme team, including through field monitoring visits, inputs to programmatic reports and quality control of distributions and post distributions.
• Refer to NRC’s standards and processes and support monthly data review, assess gaps and develop plans to fill those gaps in consultation with the program team.
• Support the area’s regular monitoring and reporting, including internal and donor reporting so that reports are evidence-based and include relevant quantitative and qualitative data.
• Provide capacity building, coaching and training to programme staff to ensure that M&E standards is consistently and systematically integrated in all programmes/ projects.
• In collaboration with the Area Manager, develop a monthly M&E report to present trends, gaps at the area level.
• Develop a systematic method of capturing qualitative stories and project effects on beneficiary communities.
• Work with technical and field teams to identify key methodologies to enable advocacy and campaigning impact measurement, document lessons learnt and disseminate findings.
• Maintain a central and systematic information and knowledge management system whereby relevant project information, data and lessons of programs are accessible for use as required.
• Support that learning is built into programme activities, ensuring that findings and lessons learnt are shared and used in an appropriate way to inform ongoing implementation and future programming.

QUALIFICATIONS

• At least 4 years of experience in an international NGO preferably in an emergency or post-conflict setting, including M&E capacity and systems development.
• Thorough experience with and knowledge of principles and current approaches to monitoring and evaluation in relief and development programs, using both quantitative and qualitative methods.
• Understanding of data and information needs for program management and decision-making.
• Experience in capacity building efforts using formal and non-formal methods.
• High-level English language proficiency (speaking, reading, writing)
• Good organisational skills, the ability to pay close attention to detail and report in a timely manner.
• A flexible and initiative-taking attitude with the ability to be proactive in working with others and have very good interpersonal skills.