Modern Trade Manager at Ascentech Services Limited

Job Title: Modern Trade Manager

Industry: FMCG - Dry Hair/Hair products

Our client, a trusted manufacturer of synthetic hair extensions is in need of an experienced Modern Trade Manager

Responsibilities:

• Identify well – known supermarkets and e – commerce platforms, in Lagos, for potential discussions about partnering with our brand.
• Supervise and lead the Modern Trade sales team in Lagos.
• Manage and build strong business relationships between the brand and the supermarkets/e-commerce platforms.
• Manage and oversee the profitability of the business, by developing long-term and short-term sales goals, as well as channel strategies to achieve business objectives.
• Work closely with the product and trade marketing teams; will oversee performance of both teams, in terms of the category the brand falls within, sales, and promotional effectiveness.
• Manage the brand’s perception, at sales’ point.
• Develop and execute monthly/quarterly and yearly customer plans.
• Achieve agreed sales volume and control of expenses, based on each supermarket, and e-commerce platforms.
• Manage products’ forecast, availability, listing, shelf share, etc. Development and retention of the distribution network timely and professionally.
• Review contracts with supermarkets/e-commerce platforms, and agree to business terms, favorable for the brand.
• Follow and have a detailed understanding of the competitors and propose ideas on how the brand should stay ahead.
• Recommend and Implement sales strategies and plans.
• Maximize customer service, in supermarkets and E-commerce platforms, and take any necessary action to maintain same including the satisfaction of any customer complaints.
• Identify and act on cost reduction opportunities especially those that arise out of increased collaboration with the supermarkets and E-Commerce platforms.
• Set up Standard Operating Procedures to service Key Account Customers

Requirements

• BSc degree in Business Administration, Marketing  or relevant field
• Minimum of 5 years proven work experience as a Modern Trade Manager in the hair manufacturing or hair care/cosmetics industry
• Experience managing a high performance sales team
• Knowledge of CRM software and Microsoft Office Suite
• An ability to understand and analyse sales performance metrics
• Solid customer service attitude with excellent negotiation skills
• Strong communication and team management skills