Method Coordination Officer at Benmaris Limited

Service Responsibilities

• Responsible for reporting template development and harmonization.
• Defines report storage locations (soft/ physical) and liaises with Methods Officers for regular updates.
• Responsible for reporting QA/QC.
• Responsible for collation, editing, fact checking and presentation of the FM&A division reports.
• Manage internal communications, WSS, Mass e-mail, intranet publications and shared reporting drives.
• Collate KPIs from Helpdesk (86), PTS and other technical departments to prepare reports for the division.
• Tracks and manages the processing of utility bills for technical departments.
• Supervises the Transport Quality Control operations and provides harmonized reporting for the ABJ/LOS/PHC locations.
• Provides support for the planning and updating, on PRIMAVERA, all ongoing major jobs within FM&A division through feedback from departmental reports and interface.
• Supervises Document Control function for the divisional ISO processes.
• Oversees the preparation for approval of level 4 departmental Standard Operating Procedures (SOPs), work procedures, processes and manuals, in line with Company Rules (CRs).
• Supervises the administration of KIMOCE (reporting tool) to ensure high reliability of software for logging and interpreting intervention data.
• Directly supervises daily operations of Helpdesk (86) operations; log, collate & publish weekly pending calls for close-out by intervention teams.
• Audits the Service Level Agreements (SLAs) to ensure set delivery timelines reflect actual lead times and organize regular meetings across the district for sharing of return on experience.
• Manages mass-mailing tool validation team composition and access rights for the division related information dissemination.
• Administer FM&A Windows Share-Point Services (WSS) and other reporting documents storage management software. Responsible for creation of folders/ groups and assigning of access rights at divisional level.
• Oversees the coordination of the balloting processes of FM&A PHC scrapped materials (household items, vehicles and other equipment) in line with approved procedure.
• Responsible for weekly KPI, Monthly and yearly sectional reports.
• Functions as divisional HSE Entity Representative.
• Collates and analyses weekly KPIs, identifies areas for improvement and provides related reports.

Qualifications / Experience Required

• A University Degree.
• 5 - 7 years post NYSC work experience in an industrial environment, preferably an IOC
• Computer literate: Proficiency in Microsoft Windows professional and Microsoft Office tools/ Primavera. Mastery of other types of report preparation and editing software is an added advantage.
• Fluent in English language and possess good communication as well as inter-personal skills.
• Strong analytical and quantitative skills.
• An experience in government relations management