Merchant Business Manager at Maurice Xandra Solutions

REPORTS TO

The Managing Director

DEPARTMENT

Business Banking

SUMMARY

Our client is a prominent digital microfinance bank based in Lagos, seeking a Merchant Business Manager to lead the growth, strategic direction, and profitability of its merchant banking division. The role focuses on acquiring SME and medium-sized business clients, expanding payment processing solutions and POS terminal deployment, and growing merchant lending. The successful candidate will drive service adoption, optimise transaction management, and ensure regulatory compliance to support the Bank’s business objectives.

KEY RESPONSIBILITIES

• Develop and implement strategies to achieve business targets, including N150B in new deposits and N70B in loans disbursed.
• Drive the expansion of VFD Microfinance Bank merchant banking solutions, ensuring at least 100K new merchant accounts are opened.
• Increase adoption of payment processing services by expanding POS terminal deployment to 20K and achieving 90% active POS usage.
• Lead initiatives to enhance transaction management tools and ensure seamless financial operations for merchants.
• Develop lending solutions tailored to merchants, ensuring efficient credit risk management and a 3% NPL ratio.
• Collaborate with internal teams to enhance digital banking and payment gateway services for merchants.
• Ensure compliance with risk, regulatory, and operational guidelines in all merchant banking activities.

KEY PERFORMANCE INDICATORS

• Growth in merchant deposits and loan portfolio.
• Increase in new merchant accounts and POS terminal deployment.
• Non-performing loan (NPL) ratio maintained at 3% or lower.
• Merchant engagement, service penetration, and transaction volume.

PREFERRED QUALIFICATIONS AND SKILLS/BACKGROUND

• Bachelor’s degree in finance, Banking, Business Administration, or a related field; an MBA or professional certification (e.g., CFA, ACCA) is an advantage.
• Minimum of 8–10 years of experience in merchant banking, SME banking, or payment processing, with at least 5 years in a leadership role.
• Strong knowledge of merchant banking products, digital payment solutions, and risk management.
• Excellent business development, relationship management, and negotiation skills.