Medical Warehouse Quality Assurance Officer at ICRC - International Committee of the Red Cross

The Purpose

• Under the supervision of the Pharmacist, the Medical Warehouse Quality Assurance Officer supports the implementation of defined medical quality assurance tasks, specific procedures or instructions related to medical warehouse activities, ensuring compliance with the good storage and distribution practices (GSDP) of the World Health Organization (WHO).
• S/he is also responsible for the quality control of incoming medical goods.

Your Role

• Closely supervises physical inspections and performs quality control of purchased and received medical items, files complaints if needed, and keeps collected samples up to date for reference purposes.
• Follow up on regulatory protocols linked to reception of medical items at the warehouse.
• Supports warehouse staff in creating supplier complaints and recording deviations, participates in investigating deviations (including inventory discrepancies) and customer complaints, and helps identify and implement corrective and preventive action (CAPA).
• Facilitates continuous compliance by the medical warehouse with the WHO’s GSDP with respect to the risk of mix-ups, segregation of items requiring specific management (e.g. narcotics, hazardous substances), and environmental controls (e.g. routine temperature monitoring, cleaning, pest control).
• Prepares periodic quality reports related to warehouse activities, including routine temperature monitoring, cleaning, pest control, deviations, complaints, and all quality-related information needed by the Pharmacist to prepare the annual quality review.
• Ensures that outsourced activity schedules are respected (e.g. maintenance and calibration of equipment, pest control).
• Supports the management of controlled drugs in the warehouse and the disposal of medical products.
• Ensures the timely recording of specific information (e.g. temperature data, cold chain breakdown).
• Facilitates and/or provides relevant training to warehouse staff.
• Any other responsibilities assigned by manager.

Your profile: Education & Experience

• University Degree with specialization in quality management systems (pharmacy-related), a pharmacy degree certificate.
• 3 years’ experience as a pharmacist or quality representative in a pharmaceutical manufacturing/distribution company.
• Experience as a quality control officer in a pharmaceutical warehouse an asset
• Computer proficiency (Microsoft Office). Knowledge of enterprise resource planning software an asset.
• Fluent command of English. Knowledge of the local language an asset.
• Applicant must have a valid working permit to work in Nigeria.

What We Offer

• Rewarding work in a humanitarian and multicultural environment.
• Competitive employment package with medical insurance and ICRC pension plan.
• In-house training opportunities for personal development.
• A full-time, Fixed-term contract (1year renewable).
• The opportunity to join an ICRC talent pool, be considered for future assignments elsewhere and experience different contexts, fields, and challenges.