MEAL / CFM Assistant at Multi Aid and Charity Initiative

GOAL/PURPOSE

The MEAL/CFM Assistant plays a pivotal role in overseeing and executing monitoring, evaluation, and Complaint and Feedback mechanism activities for the project. Directly Reporting to the MEAL Manager with Indirect Report to the Program Manager, the MEAL/CFM Assistant is responsible for implementing and managing MEAL strategies and contributing to the development and operationalization of the project’s MEAL system. This role requires a comprehensive understanding of MEAL concepts, qualitative and quantitative techniques, data analysis, reporting, and training.

JOB DESCRIPTION:

Developing and Operationalizing the Project MEAL System:

• Interpret Results Framework, MEAL Framework, and Indicator Performance Tracking Table (IPTT).
• Contribute to project design by determining activities, processes, outputs, outcomes, and impact.
• Collaborate with the MEAL Manager to identify and detail key monitoring and evaluation activities.
• Work with the MEAL Manager to develop appropriate reporting and planning tools that enhance program efficiency/effectiveness.
• Lead the training of field staff on data gathering and compilation techniques. Research Skills:
• Develop terms of reference for research/assessment initiatives using appropriate sampling techniques.
• Supervise and use qualitative tools like interviews and focus groups.
• Guide discussions with structured outlines for effective qualitative data collection.
• Ensure enhanced data quality throughout information gathering and processing, including quantitative data collection oversight and survey testing and training. 

Data Management, Analysis, and Reporting:

• Proficiently manage electronic and manual data entry processes as well as the organization of data in Microsoft Excel.
• Manage project participants’ data ensuring compliance with all ethical standards and data protection policies.
• Conduct thorough quantitative analysis using intermediate to advanced Excel skills, including central tendency and measures of spread.
• Skillfully create narrative reports, utilize tables and graphs to create visually impressive dashboards, and provide data-driven insights to MACI management and stakeholders.
• Prepare and provide timely reports that meet donor’s information requirements. Data Quality Assessment
• Implement robust data quality assessment protocols for all data collection activities.
• Regularly monitor and verify data accuracy, consistency, and completeness.
• Collaborate with field staff to address data discrepancies and inconsistencies promptly.
• Develop and maintain data quality assurance plans to uphold high standards across projects.
• Provide recommendations and actions for improving data quality based on assessment findings. Accountability:
• Utilize participatory approaches to identify beneficiary-preferred feedback mechanisms, ensuring inclusivity and accessibility.
• Design and implement robust Complaints and Feedback Systems to engage beneficiaries and stakeholders in providing input and addressing concerns.
• Establish channels for both downward and upward accountability, fostering transparency and responsiveness.
• Analyze and synthesize feedback collected from participants to inform strategic decision-making and program enhancements.
• Continuously assess and improve the effectiveness of the Complaints and Feedback Systems to enhance accountability and beneficiary satisfaction. Learning:
• Plan, organize, and facilitate key program learning events to capture insights and promote continuous improvement.
• Ensure effective documentation of lessons learned and best practices from project activities.
• Collaborate with stakeholders to disseminate program learning outcomes and recommendations.
• Track and analyze the Issues Log register, addressing challenges and recommending solutions.
• Monitor and update the Risk Register, proactively identifying potential risks and assisting in mitigation strategies.
• Any other activities assigned by the Line manager.

JOB PROFILE:

• Education: HND/BSC/BA/B.TEC/LLB/ or any equivalent Qualification from a recognized Institution 
• Experience: 2 (Years) years Progressively responsible experience in the Humanitarian sector
• Languages: English and Hausa languages. Knowledge of the local dialect is desirable

Core Values

• Transparency
• Accountability
• Neutrality
• Reliability