MBA Programme Manager at Lagos Business School

Job Code: MBAPM042022

Key Responsibilities

• To provide proactive administrative support and ensure efficient delivery of quality academic service to the full-time MBA participants.

Essential Duties / Key Job Roles and Responsibilities include but not limited to the following:

• Provide effective liaison between the faculty office, students and other relevant organizations
• Manage up-to-date information on students and academic activities. Records management including data filling, tracking and retrieval, ensuring accuracy and accessibility.
• Manage registration and matriculation documentation. Maintain contact and assist in processing and collection of fees from students
• Plan weekly timetable (In-person and virtual) and maintain records of attendance at lectures and other academic programmes.
• Process and issue identity cards, students administrative policy and timetable that students will require from time to time.
• Ensure timely upload and availability of course materials for the students on the Learning Management System.
• Process transcripts, statements of results and certificate for students.
• Ensure timely release of each semester’s result to students.
• Process and provide information on students’ performance for the Faculty, Senate and any interested body.
• Manage the processes of MBA examination and re-take examinations.
• Provide support for faculty ceremonials such as convocation, inaugural lectures, valedictory lectures etc.
• Manage adhoc and specific projects as assigned by the Head of department from time to time
• Coordinate with the Accreditation office in ensuring that the school meets accreditation requirements of regulators.
• Assist faculty in the hosting of international programmes
• Continually update the unit’s standard operating procedures in line with international best practices.

Key Performance Indicators

• Feedback on students satisfaction
• Innovative ideas in the management of students
• Seamless flow in academic timetable
• Down time in processing of participants results, transcripts etc
• Accurate, timely, up-to-date information on participants
• Accuracy and timeliness of information prepared for standards regulatory agencies.
• Accuracy and timely processing of student transcripts
• Responsiveness to students’ enquiries.

Qualifications

• Good First Degree or HND in any discipline

Professional Qualification:

• An MBA is an added advantage. Or membership of relevant professional bodies

Experience:

• Minimum of 6 years experience in an administrative position.

Required Competencies:

• Planning and coordinating skills.
• Relationship management skills.
• Excellent time management skills.
• Excellent oral and written communication skills.
• Flexibility: availability to work Saturdays.
• High integrity, reliability and confidentiality.
• Basic accounting knowledge/debt management skills.
• Working knowledge of MS office, PowerPoint and Excel.
• Customer service skills.
• Records management skills.