Manager - Operations at PricewaterhouseCoopers (PwC)

Job Requisition ID: 433732WD

Job Description & Summary

• We build connectivity and agility into our client’s operations to deliver adaptability and sustainable growth in a rapidly changing world.
• Our PwC Operations Transformation consulting team helps clients streamline their entire operations lifecycle to improve existing systems and processes and gain efficiencies with advanced technology.
• Our scope covers supply chain excellence, service operations, customer experience, procurement optimisation, innovation & product development.  
• As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:
  • Shaping, planning, and executing complex transformational project workstreams across customer operations with support from Senior Managers, Directors, or Partners.
  • Undertaking and supervising analysis, process and operations modeling and articulation of compelling recommendations
  • Designing future tech-enabled operating models applying agile and design thinking.

Requirements

• First Degree as well as MBA/MSc., PhD in relevant courses is a plus
• Experience working with clients in the financial services sector, Telecoms and FMCG in any one of  financial services sector, Telecoms and FMCG Industry groups with respect to operations strategy, (digital) operating model, operations transformation, Agile, smart manufacturing, customer transformation, process modeling and business analysis.  
• Skilled at using process modeling, design thinking and agile tool-kits and applications.
• Awareness of emerging tech topics and use cases to drive operational efficiency including Intelligent Automation etc

Minimum years experience required:

• Minimum of 5 years consulting experience or relevant industry experience preferred