Manager - Insurance Risk Management at MTN Nigeria

Mission:

• Provide assurance that critical assets across the OpCo business operations have adequate insurance coverage and are backed by effective insurance claim processes to support the OpCo’s objectives.
• Responsible for administering, overseeing, controlling, and monitoring OpCo insurance requirements and transactions to prevent losses and/or minimize risks to physical properties and human resources from any unforeseen events, such as natural disasters, thefts, third-party damage, negligence, and wrongful acts, that deliver increased assurance, effectiveness, and efficiency.

Description:

• Manage the insurance sub-function to achieve strategic goals and ensure the effectiveness and adequacy of insurance policies and coverage at the OpCo.
• Implement the Group Insurance Framework for the OpCo within the second line of defense model to align with the group’s overarching risk management framework.
• Coordinate and monitor the quality of insurance effectiveness analytics and assessment reporting (including the efficacy of insurance coverage and cost, the claiming process, and critical asset coverage).
• Implement insurance internal processes, standards, and practices, and benchmark these against external best practices.
• Ensure that appropriate insurance coverage is in line with business requirements in the OpCo
• Evaluate the adequacy of the company’s internal insurance framework established for addressing vulnerabilities.
• Oversee that insurance systems, processes, and procedures are tested and validated on an ongoing basis, and identify weaknesses and potential risks.
• Rollout enhancements in the OpCo to Insurance systems, processes, and procedures, aligned to the overall risk framework and internal policies, aim for more effective coverage.
• Coach and train the team to ensure understanding of the objectives and goals of the department, awareness of set targets and requirements, and regular review of their training needs.
• Review the performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.

Education:

• Minimum 3-year Bachelor of Commerce Degree in Insurance and Risk Management/Financial Risk Management/Business Administration/Computer Science
• Membership in an affiliated body is advantageous (IISA).
• Professional qualification in insurance and risk management is advantageous.
• English and French (as an advantage)

Experience:

• 6–13 years’ experience, which includes:
• Minimum 3 years of management experience, with at least 3–5 years in an insurance and risk environment, in a medium to large organization
• Experience in managing complex insurance structures and deals
• Experience working across diverse cultures and geographies(as an advantage)
• Understanding emerging markets is advantageous.