Manager - Data Analytics and Reporting at MTN Nigeria

Reports To: Senior Manager - Organisation Development and Data Analytics

Division: Human Resources

Mission:

• Lead the delivery of data analytics and reporting in HR, ensuring accurate collection, preprocessing, analysis, and dissemination of data to drive business growth, improve operational efficiency, and enhance decision-making.

Description:

• Analyze HR data from different data points and develop custom reports to derive patterns and trends to gain business insights
• Design and maintain dashboards, reports, and data visualizations.
• Translate data findings to stakeholders in simple and clear language and present the business intelligence derived from the data. 
• Work with IT, legal, compliance, and other departments to ensure integrated and effective data governance.
• Define the system and the indicators of the quality and performance metrics and ensure compliance with data-related standards and policies.
• Resolve end-to-end issues regarding Data Governance that may arise from different units in HR.
• Ensure the accuracy, completeness, and reliability of customer data, enhancing customer experience and trust.
• Implement and monitor data privacy policies to protect customer information and comply with relevant regulations (e.g., GDPR, CCPA).
• Incorporate customer feedback into data governance strategies to continuously improve data management practices. 
• Collaborate with HR leaders and other senior management to understand their strategic objectives and HR data needs.
• Provide regular updates and reports to stakeholders on data governance activities and their impact on business performance.

Education:

• First degree in Computer Science, statistics, Information Management, Business Management or a related field.
• Certification in Data Analytics/Data Science will be an added advantage.
• Fluency in English.

Experience:

6 - 13 years’ experience which includes:

• Experience working in a medium organization.
• Strong understanding of data wrangling, data management principles, data quality, and metadata management.
• Proven track record developing and implementing successful data analytics and reporting framework/strategies
• Experience in business reporting to key stakeholders
• Experience using data analysis and visualization tools (e.g., Tableau, Power BI)
• Experience using programming languages (e.g., Python, R, SQL)
• Experience in Data management and governance.