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  • Posted: Mar 15, 2023
    Deadline: Not specified
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  • Stanbic IBTC Holdings PLC is a full service financial services group with a clear focus on three main business pillars - Corporate and Investment Banking, Personal and Business Banking and Wealth Management. Stanbic IBTC Bank legally became part of Standard Bank Group 24th August 2007. The Standard Bank Group merged its Nigerian operations, Stanbic Bank Nig...
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    Manager, Customer Contact Centre (Inbound)

    JOB DESCRIPTION

    • To ensure effective and efficient management of the Customer Care Centre - Inbound by providing first-line contact to customers/general public.

    QUALIFICATIONS

    • First degree in any field.
    • Minimum of 6 years of experience

    ADDITIONAL INFORMATION

    Personal Competencies

    • Strong Leadership Qualities
    • Good verbal and written communication skills – sincere and articulate
    • Conflict Resolution Skills
    • Knowledge and Experience in Effective Service Delivery
    • Strong Influencing and Persuasive Skills

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to Stanbic IBTC on www.standardbank.com to apply

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    View All Vacancies at Stanbic IBTC Back To Home
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