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  • Posted: Apr 12, 2021
    Deadline: Not specified
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  • T2 Mobile is the new brand identity for the Nigerian telecommunications company previously known as 9mobile


    Read more about this company

     

    Manager - Core, Roaming & VAS Performance

    Job: IRC4135

    Job Summary

    • Manage Network Performance and quality assurance
    • Responsible for developing network quality analysis and reporting strategy of all nodes in the areas of Core, VAS, Roaming, international PO

    Principal Functions

    • Manage Network Performance and Quality Analysis to achieve formulated performance strategy and KPIs
    • Manage Voice, Data and VAS services performance and quality analysis
    • Develop and deliver technical reports on Network Quality Performance
    • Responsible for defining and ensuring implementation of relevant strategies, processes, and procedures for quick identification and demarcation of poor service experience
    • Analyze Network Quality Reports into executive summary for SMT
    • Identify Opportunities to Enhance Network Quality Efficiency
    • Responsible for network quality issues and follow - up with all relevant teams for quick resolution of identified Network Quality issues
    • Responsible for managing relationship with vendors to deliver good quality for EMTS network
    • Liaise with optimization and operation units on implementation of network protocols and parameter for optimum network quality
    • Carryout impact analysis of network parameters changes and feature trials to ensure high network quality results
    • Support network performance team in achieving regulatory thresholds
    • Initiate quick wins to manage sudden network quality bottlenecks because of commercial promotions
    • Plan and manage the team's activities in accordance with agreed budgets and timescales
    • Provide leadership and guidance to team members and manage subordinates' performance towards the achievement of overall team objectives
    • Engage vendor on the roadmap of the network elements and what new metrics would be available to ensure high network quality of service is achieved
    • Creating trackers that will keep record of detected network quality issues and their resolution action
    • Demonstrate ability to meet deadlines and manage all network performance reporting
    • Perform other duties as instructed by the Head, Network Performance and Service Assurance

    Educational Requirements

    • First degree / HND in Engineering or Computer Science
    • Six (6) to Eight (8) years relevant work experience with at least three (3) years in a supervisory position

    Experience, Skills & Competencies:

    • Knowledge
    • Network Operations
    • Service ContinuityManagement, Monitoring and Control
    • Telecommunications& Mobile Network Standards & Specifications

    Skills:

    • Teaming
    • Communication
    • Problem Solving

    Behaviour:

    • Passion forExcellence
    • Integrity
    • Empowering people
    • Growing people
    • Teamwork
    • Customer Focus

    Check how your CV aligns with this job

    Method of Application

    The salary structure for 9mobile can be found on mysalaryscale.com

    Interested and qualified? Go to T2 (Formerly 9Mobile) on careers.9mobile.com.ng to apply

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  • Send your application

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