Logistics Officer at GUO Transport Company Limited

Job Description

• Process customer requests, collections and keep updated customer records
• Provide accurate, valid and complete information to customers
• Resolve customer complaints via phone calls and emails
• Escalate all exceptions for resolution
• Manage and track items sent on daily basis.
• Ensuring the team (Drivers, Riders, loaders) in the supply chain are working effectively and efficiently to ensure smooth operations.
• Liaising and negotiating with customers and partners;
• The goal is to manage the entire cycle so as to enhance business development and ensure sustainability and customer satisfaction.

Requirements

• Candidates should possess a Bachelor's Degree / HND /qualification.
• 2- 3 years relevant experience.
• Fluent in written and spoken English.
• Proficiency in Microsoft Office.
• Applicants should be resident around Lekki Phase 1and Ajah axis.