Logistics Manager at Norwegian Refugee Council (NRC)

Job Identification: 4489
Location: Maiduguri, Borno
Job Category: Logistics
Reports to: Head of Support
Supervision of: CO Logistics Team
Travel: 25 %
Grade: 9
Project number: NGFX0000
Duration and type of contract: 12 months -renewable

Role and Responsibilities

• The purpose of the Logistic Manager is to be responsible that the logistic set-up is according to NRC standards and to support programme/project implementation.

Generic Responsibilities

• Ensure that country set up comply with Logistical Handbook, NRC policies and donor requirements
• Implement NRC’s logistics systems and procedures
• Training and support of line managers and staff with logistical responsibilities
• Management of the logistics team
• Ensure anti-corruption focus in procedures and training
• Establish filing systems/archives according to NRC standards in all offices
• Initiate and maintain necessary leases, licenses and contracts with relevant authorities and suppliers
• Provide regular analysis and reports
• Promote the rights of IDPs/returnees in line with the advocacy strategy
• Design and implement standard operating procedures for logistics management

Specific Responsibilities:

• Manage logistics team; define expectations, provide leadership and technical support as needed,
• Ensure the recruitment, training, and capacity building of staff as appropriate and ensure availability of appropriate professional development opportunities to staff.
• Develop an action plan to address any compliance concern on procurement and logistics
• Develop monitoring tools for the implementation of NRC Nigeria’s logistics systems and procedures.
• Prepare monthly performance reports on logistics to support the Country management group in making informed decisions
• Provide support on the anti-corruption focus and value for money in the programmes
• Lead on the contract management (eg. ensure that necessary Framework Agreements are in place);
• Provide strategic and technical support to the programme on the e-voucher system.
• Ensure the vendor database is continuously updated
• Maintain the clear segregation of roles and responsibilities within the Logistics team
• Participate in the country strategy development by providing practical solutions to the Country Management group and Area Management Team
• Participate in the development of new intervention plans as part of project proposals by overviewing the logistics requirements
• Ensure the Country Programme has the capacity to manage effectively the core logistics as well as to respond effectively to emergencies
• Provide support on logistical aspects of the Country Programme emergency preparedness plan
• Lead on Logistics and compliance training to all staff and specific training to senior managers on the processes, procedures and tools
• Contextualize the Logistics Handbook, inform the required staff on updates, develop relevant SOPs and roll them out
• Support on ICT needs assessment, ICT strategy and roll-out of relevant SOPs
• Ensure close coordination and support the Security Department to ensure programmes are delivered in a safe manner as stipulated in all security SOPs
• Support in the establishment and monitoring of the filing system, Supporting Document Management and archives for the NRC Nigeria country programme.
• Submit monthly Logistic Key Performance Indicator reports for review of Regional Office

Critical interfaces:
By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:

• Security Department: Duty of care standards, MORSS during NRC rental negotiation; security clearance process before any movement
• Core Competency Programme Managers: Procurement processes (BOQ, BID PRS approval, asset and stock management and programme items delivery and negotiations with suppliers)
• Area Manager: Proposal development, Project overview, Grant meetings etc.:
• Finance Manager: Logistic Budget management, PRs approval process, Coordination within supports functions etc.
• Regional Logistics Adviser: Technical support and compliance
• HR Manager: Recruitment, training and capacity building of logistics staff; Ensuring a functional team structure and good quality JDs for logistics staff

Scale and Scope of the Position
Staff:

• 1 Logistic Assistant (Abuja), 1 Logistic Coordinator, 1 log Officer-MDG, Assets Assistant and Mechanic

Stakeholders:

• WFP / UNHAS, Logistics Forum and Working Group Maiduguri UN agencies, INGOs, governmental bodies.

Budgets:
Information:

• Agresso Procurement Car web (Fleet Insurance) Terramar Fleet Tracking and Management Supporting Document (procurement)

Legal or compliance:

• Donor regulations on procurement Legal framework for contracts (Service/ Works / Leases).

Qualifications

• Master's Degree
• Minimum of 5 years of experience from working as a senior Logistics Manager in a humanitarian/recovery context.

Competencies:

• Competencies are important in order for the employee and the organisation to deliver desired results. They are relevant for all staff and are divided into the following two categories:

Professional competencies:
Generic professional competencies:

• Experience from working in complex and volatile contexts
• Documented results related to the position’s responsibilities
• Knowledge about own leadership skills/profile
• Fluency in English, both written and verbal
• Valid driver’s license

Context/ Specific skills, knowledge and experience:

• Knowledge of the context in Nigeria and West Africa is an added value
• Knowledge of Donor regulations
• Experience with Logistic procedures within INGOs
• Capacity to work in a multicultural context

Behavioural Competencies (max 6):

• Managing resources to optimize results
• Managing performance and development
• Initiating action and change
• Handling insecure environments

Performance Management:

• The employee will be accountable for the responsibilities and the competencies, in accordance with the NRC Performance Management Manual.

The following documents will be used for performance reviews:

• The Job Description
• The Work and Development Plan
• The Mid-term/End-of-trial Period Performance Review Template
• The End-term Performance Review Template
• The NRC Competency Framework.