Logistics Manager at Catalyst Business Consult

Job Details

• Customer Coordination: Respond to customers through designated communication channels and resolve inquiries promptly.
• Order Management: Sort customer orders and provide clear instructions to riders for handling and delivery.
• Delivery Monitoring: Ensure all orders are delivered accurately, and payments are received before dispatching goods.
• Rider Management: Oversee rider welfare, including fueling, route planning, and adherence to delivery protocols.
• Reporting: Maintain detailed records of orders, delivery statuses, and payment confirmations for accountability.
• Bike Maintenance Coordination: Manage fueling schedules and ensure timely maintenance of bikes for optimal performance.
• Compliance: Ensure riders adhere to safety and operational guidelines.
• Other Duties: Perform additional tasks as required by management.