LMS Administrator at Lagos Business School

Location: Sangotedo Ajah, Lagos

Job Description

• The LMS Administrator position is to provide administrative support to ensure that faculty and students are being adequately served.

Areas of Responsibilities

• Receive requests for synchronous sessions / meetings and schedule online sessions on the Zoom web conferencing platform.
• Run technical checks on equipment and prepare facilitators for their online sessions/meetings.
• Compile attendance records after each online session/meeting.
• Preview, edit, and make recordings of online sessions available to participants and programme managers.
• Receive and process requests for the creation of course environments
• Create user accounts for new programme participants upon request.
• Provide first-line technical help for LMS issues and to day-to-day inquiries, requests and complaints from students, program managers/coordinators and faculty. (Examples are password resets, how to use a feature on the LMS, suspension of students from the LMS, user enrolment, adjustments to course environments, etc).

Education & Experience
Essential:

• BA, BS or HND in Computer Science or Computer Technology.

Desirable:

• 1-year of Experience working in an academic environment and familiarity with the Moodle learning platform.

Knowledge, Skills, Abilities:

• Excellent communication, presentation, project management
• Ability to adapt quickly to changing priorities and to manage multiple tasks simultaneously.
• Ability to work independently and collaboratively in a team environment.
• Ability to provide technical assistance to individual faculty and students.
• Familiarity with academic software applications, including course management systems (Moodle), web publishing platforms, screencasting, data visualization tools, and other technologies used in higher education.