Live-in Customer Service Representative at Reverse Aesthetics Limited

Summary

• We are seeking a friendly, professional, and customer-focused individual to join our team as a Customer Care Representative.
• The ideal candidate must be passionate about delivering excellent customer service, communicating effectively, and ensuring clients have a positive experience with our brand.

Job Responsibilities

• Attend to customer enquiries via phone calls, WhatsApp, and other communication channels.
• Welcome and assist clients professionally.
• Respond to customer complaints and resolve issues promptly.
• Manage customer bookings, appointments, and follow-ups.
• Provide accurate information about the company's services.
• Maintain good customer relationships and ensure client satisfaction.
• Keep proper records of customer interactions and enquiries.

Requirements and Qualifications

• Minimum of SSCE; OND or higher qualification is an added advantage.
• Excellent verbal and written communication skills.
• Good interpersonal and customer relationship skills.
• Must be polite, patient, confident, and well-organised.
• Basic computer and social media skills are an advantage.
• Previous customer service experience is an added advantage.
• Must be willing to reside at the company's provided accommodation.

Salary and Benefits

• Monthly Salary: N100,000
• Free accommodation provided.
• Full-time employment opportunity.
• Opportunity to work in a professional aesthetics and beauty environment.