Linux System Administrator at Amecron Nigeria Limited

Description
General Services:

• 1st and 2nd Line Incident Management
• 1st and 2nd Line Incident Management
• 1st and 2nd Line Incident Management
• 1st and 2nd Line Incident Management
• 1st and 2nd Line Incident Management
• Request Management
• Change and Problem Management
• OS Backup Management
• Asset Inventory, Support Documentation and Spares Management
• Hardware Infrastructure management/support.

Specific User Services:

• VWS Landscape infrastructure support
• VWS Landscape user support
• VWS Landscape - Deskside visits.

Backend Services:

• Standalone Linux System support - RHEL
• Standalone Linux System support - RHEL
• Standalone Linux System support - Seismic Clusters
• Standalone Linux System support - Seismic Clusters.

TOE Compliance:

• Infrastructure / Platform
• SuSE
• SuSE
• RHEL VWS Blades
• VWS Maintenance Window for Windows blades only
• RHEL Systems
• Seismic clusters.

Support to other teams:

• Project Activities
• IT Clinic
• Support to other suppoort teams (storage, linux, database)
• Control ACD and Documentation Reviews
• Compliance Remediations
• Vulnerability Remediations
• Audit Response
• Review and respond to User and Monitoring tool mails
• Review and respond to device status reports
• Review and respond to service now ticket
• Review and respond to MS Teams calls
• Review and respond to ACD calls
• Review and respond to User requests
• Plan and execute changes
• Ensure monthly OS backups
• Maintain and update device support and spare records
• Provide hardware support for window servers and blades
• Provide system administration support to all users services
• Provide system administration support to all users services
• Plan and complete Deskside visits where required
• Provide system administration support to RHEL infrastructure
• Provide user-related system support to all users of RHEL servers
• Provide system administration support to seismic cluster nodes
• Provide user-related system support for Seismic cluster services
• Ensure TOE compliance for infrastructure firmware
• Ensure TOE compliance for infrastructure Operating Systems
• 3rd Line activities to help ensure TOE compliance for infrastructure Operating Systems
• Ensure OS TOE compliance for Windows and RHEL VWS Blades
• Ensure Monthly OS patching
• Ensure TOE compliance for infrastructure Operating Systems
• Ensure TOE compliance for infrastructure Operating Systems
• Provide support to project delivery
• Customer Engagement Sessions
• Adhoc support team requests
• Process Documents
• Remediation of all events of interest on controls for SOx and Non-SOx assets
• Remediation of all events of interest on controls for D&M SOx and Non-SOx assets (5 controls)
• Respond to Audit queries from LOD2 and External auditors.

Job Responsibilities

• The Linux Systems Administrator is responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure.
• This position assists project teams with technical issues in the initiation, planning and implementation phases with multiple departments, clients, and vendors.
• The Linux Systems Administrator will be involved in the continued implementation, rollout, maintenance, and support of all corporate software and servers and related infrastructure.
• This individual participates in technical research and development to enable continuing innovation within the infrastructure.
• This individual ensures that system hardware, operating systems, software systems, and related procedures adhere to organizational values and enabling staff.
• The ideal candidate is a strong technology professional with experience in a variety of environments for server and application administration for all development, testing, and production systems.

The key responsibilities include:

• Ensure HSE goal zero is achieved in all aspect operations service delivery.
• Ensure that servers’ availability is within agreed SLA.
• Incident/Problem resolution on escalation from 1st and 2nd Line Support
• Ensure backup operations are up and running.
• Ensure adherence to established processes.
• Events and capacity management
• Operations support for Hosting and Storage projects
• Hosting and Storage infrastructure security monitoring and remediation
• Apply OS patches and upgrades on a regular basis and upgrade administrative tools and utilities.
• Configure / add new services as necessary.
• Develop, maintain installation and configuration procedures through the change management process.
• Participates in internal and client project planning for business systems and is relied upon to research and develop solutions/suggestions.
• Interface with hardware/software vendors to provide guidance on design and usability.
• Research and recommend innovative, and where possible automated approaches for system administration tasks.

Key Interfaces:

• DBA & Middleware Team
• Hosting and Storage Project Team
• IT Security and compliance Team
• Subsurface and Wells Team
• Exploration, Geophysics and Reservoir Engineering Application Support Team.

Job Dimension

• Works as part of a team that provides support for about:
• Suse Linux servers and 2 support systems
• Physical & Virtual Linux servers
• Linux clusters with cluster nodes
• VWS Linux and Windows Workstations.

Job Purpose:

• Provide technical expertise for RedHat Linux
• Provide technical expertise for Suse Linux
• Provide infrastructure support for Linux based applications.
• Provide infrastructure benchmarks and ensure projects are delivered to operations specification.
• IT security and compliance management.

Special Challenges:

• Understanding of Operations Delivery process
• Understanding of Enterprise Services, Delivery Verticals, Business Interface and IDSO
• Understanding the nature of cross function reporting and communication
• Understanding of virtualization technologies with focus on VMware vSphere.

Requirements
Education & Experience:

• A Degree in Computer Science, Information Systems, physical sciences, or Engineering.
• Ability to speak read and write in the English language.
• At least 5 years’ experience in Systems Administration within the Unix or Linux environment
• Formal Professional Training and Certification in RHCE and ITILF will be added advantage.
• Formal Professional Training on Linux System Administration & Troubleshooting and IT Service Management skills.
• Experience in working with or a good awareness of NetApp Storage Infrastructure.
• Has excellent project management skills to build and execute project plans for system upgrades, patches, rollouts, etc.
• Good understanding of the EP business
• Good understanding of the trends in the IT industry
• Ability to lead and manage third party personnel.
• Ability to manage relations with peers and senior EP business managers effectively in various organisations.
• Strong interpersonal skills, which are critical and required to develop the professional respect essential for successful performance.
• Natural flair for documentation and knowledge sharing
• Ability to communicate with and understand the needs of clients.