Level 2 Software Engineer (Senior Technical Support) at Rovedana

Salary: 600,000 Naira Net Monthly

Benefits: Very competitive

Job Responsibilities: 

• Advanced Troubleshooting: Investigate and resolve complex technical issues that cannot be addressed by Level 1.
• Root Cause Analysis: Conduct in-depth analysis to identify the underlying causes of recurring issues and implement permanent fixes to improve user efficiency.
• Bug Fixing: Develop patches or updates to address software bugs identified through user reports or testing.
• Performance Optimization: Identify performance bottlenecks or roadblocks, optimize codes, and improve the overall system efficiency.
• Database Management: Perform database queries, updates, backups, and maintenance tasks to ensure data integrity and availability to ensure reduced digital carbon footprint.
• Release Management: Assist with software releases, version control, and deployment processes.

Key Requirements:

• HND/BSc; qualifications in software engineering, computer engineering, computer science or any relevant courses.
• A minimum of 2-4 years work experience as a software engineer or level 1 technical support engineer.
• Previous experience working with a notable IT consultancy company is preferred
• Familiarity with the use of any of the following technologies/tools;
• Web Applications: HTML, CSS, JavaScript, React.js, Angular
• Backend Development: Java, Python, Node.js, ASP.NET
• Database: SQL (MySQL and PostgreSQL), NoSQL (MongoDB), Oracle
• DevOps: Git, Docker, Kubernetes, Jenkins, Grafana, AWS, MS Azure, Google Cloud

Platform

• Good customer relationship and technical problem solving skills