Learning & Development (L&D) Specialist at Resource Intermediaries Limited

Position Summary

• The L&D Specialist will drive the planning, design, execution, and measurement of talent development initiatives across the organization.
• This role is centered onlearning impact, data-driven improvement, and digital learning innovation—requiring both HR insight and the technical agility to leverage modern learning tools for measurable business outcomes.

Key Responsibilities
Training Needs Analysis & Strategy:

• Partner with business units and HRBPs to identify competency gaps through data, feedback, and strategic priorities.
• Conduct structured Training Needs Assessments (TNAs) and develop annual learning plans aligned with organizational goals.

Program Design & Facilitation:

• Design and deliver engaging in-house training sessions, onboarding programs, and functional workshops.
• Collaborate with subject matter experts and external vendors to deliver specialized interventions.
• Ensure all programs are designed using adult learning principles and instructional design best practices.

Learning Operations & Administration:

• Manage the corporate training calendar, attendance tracking, and end-to-end coordination of learning logistics.
• Maintain detailed and audit-ready training records, feedback reports, and learning archives.

Evaluation & Reporting:

• Conduct post-training evaluations, analyze learning impact using KPIs, and prepare monthly L&D dashboards for management.
• Use feedback and performance data to iterate and improve content relevance and delivery effectiveness.

Learning Technology & Digital Enablement:

• Administer and manage content on Learning Management Systems (LMS) or digital learning platforms.
• Curate, design, and upload learning content (videos, job aids, toolkits) to support self-paced development.
• Utilize presentation tools (PowerPoint, Canva) and virtual delivery tools (Zoom, Teams) to drive blended learning initiatives.

Qualifications

• Bachelor’s Degree in Human Resources, Business Administration, Industrial Relations, Psychology, or related field.
• Professional certifications (CIPM, SHRM-CP, HRCI-PHR) arehighly desirable.
• 2 – 3 years of relevant experience in Learning & Development, ideally within a structured corporate HR environment.
• Experience with instructional design and facilitating training across multiple levels.

Core Competencies:

• Training Design & Delivery:Ability to build and facilitate effective learning programs.
• Communication & Presentation:Clear, professional, and engaging communication style.
• Analytical Thinking:Strong in evaluation, data interpretation, and impact reporting.
• Tech-Savvy:Confident in using MS PowerPoint, Excel, Canva, and learning platforms.
• Detail-Oriented:Structured approach to documentation, reporting, and learner tracking.
• Collaborative Spirit:Works well across teams and supports shared HR initiatives.