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  • Posted: May 24, 2021
    Deadline: Jun 6, 2021
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    When it comes to fertility care, you want a team that is highly qualified, professional and experts in their field. You want the best. At the Bridge Clinic we give the best. Our medical staff has all the skills, knowledge and expertise to give couples their best chance of conceiving. Our international partners give us access to technologies and technique...
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    Lead Engagement Officer

    Location: Ikeja, Lagos

    Description

    • The position of Lead Engagement Officer is full-time at our Ikeja Head Office.

    Job Responsibilities
    Leads Conversion:

    • Drive appointment booking through the timely engagement of leads and the follow-up of unconverted enquiries via the following Bridge Clinic platforms: Infusion Soft, Website Chat, Facebook
    • Messenger, Whatsapp and telephone calls.
    • Ensure that sufficient appointments are booked for the Fertility business according to set targets.
    • Follow-up on appointment consultations and appointment ‘no-shows’ to ensure complete conversion.
    • Respond to client requests and complaints for all business units.
    • Prepare and submit weekly and monthly activity

    Qualification / Experience

    • Bachelor's Degree
    • Minimum of 3 years’ experience in a marketing/sales environment

    Knowledge, Skills and Competency Requirements:

    • Entrepreneurial mindset with the ability to spot sales opportunities
    • Experience in effectively communicating key data, including presentations to management
    • High interpersonal skills with a collaborative and flexible work style
    • Excellent verbal and written communication skills
    • Excellent listening, negotiation and persuasion abilities
    • CRM and Project Management Skills
    • Business research and analysis skill

    Method of Application

    Interested and qualified candidates should send their CV to: hr@thebridgeclinic.com using the Job Title as the subject of the email

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