Laundry Attendant at Movenpick Hotels & Resorts

Job Description

You are at the heart of the hotel! As a Laundry Attendant, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating a memorable experience for them.

• To ensure that all guest and other hotel laundry is processed quickly and efficiently, in line with the laundry requirements.
• To ensure the safe storage, care and use of any chemicals, to protect themselves and colleagues from incorrect or dangerous usage.
• Use the laundry machines in line with their operating instructions, taking account of weight restrictions, and other requirements.
• Take initiative to add a personalized experience for the guest
• Take ownership of guests’ privacy and belongings, while ensuring exceptional service

Qualifications

Experience/Certificates/Education

• High school diploma or equivalent is preferred
• Proven experience in laundry / housekeeping or a related field preferably in a luxury hotel setting.
• Knowledge of cleaning methods, materials, and equipment.
• Strong attention to detail and organizational skills.
• Friendly and hospitable approach, prioritizing customer satisfaction.
• Excellent communication and interpersonal abilities.
• Ability to work independently and as part of a team efficiently in a dynamic and fast-paced environment.
• A passion for delivering exceptional customer service.
• Ability to work effectively and contribute in a team.
• Self-motivated and energetic.
• Maintain a clean, tidy, and well-groomed appearance consistently.

Physical Requirements:

• Ability to lift and carry moderate to heavy loads.
• Stamina to be on your feet for extended periods.
• Flexibility to bend, stoop, and reach.