Laboratory Technician at Natural Girl Wigs

Position Overview

• We are seeking a Laboratory Technician to join our operations team.
• This individual will be responsible for executing laboratory processes, maintaining compliance, supporting quality control activities, and ensuring all technical procedures are performed with precision and consistency.
• The ideal candidate is detail-oriented, disciplined, and has strong aptitude for following structured SOPs, handling materials safely, and documenting work accurately. This position is well-suited for candidates with technical curiosity, strong process-thinking skills, and a desire to build expertise in a fast-growing production and laboratory environment.
• We have a 3-step hiring process (application & case study, technical interview, and culture fit interview) and we are committed to hiring the best talent.

Roles & Responsibilities

• Execute laboratory and material-processing procedures including washing, prepping, texturizing, steaming, coloring, neutralizing, conditioning, drying, and quality testing of hair bundles.
• Follow established SOPs precisely for all chemical treatments, timing cycles, equipment use, and hygiene standards to ensure consistent hair quality across batches.
• Prepare chemical mixtures, baths, and solutions using accurate measurements, ensuring correct ratios, temperatures, and processing durations.
• Maintain strict contamination control by keeping workstations clean, sterilized, and properly organized at all times.
• Conduct detailed quality checks on hair texture, pattern uniformity, softness, color accuracy, tensile strength, and overall finish before passing products to the next stage.
• Operate lab and production equipment such as steamers, dryers, hot water baths, digital scales, mixers, heating tools, and conditioning machines.
• Support inventory management by tracking usage of chemicals, consumables, tools, and ensuring supply levels are always adequate.
• Collaborate daily with all teams to ensure a smooth production flow.
• Participate in continuous improvement projects to enhance consistency, reduce processing errors, and increase overall production efficiency.
• Uphold all safety, hygiene, and compliance rules on the factory floor, ensuring your team follows them without exceptions.

Preferred Experience

• Experience working in a laboratory, production facility, or quality-control environment is an advantage.
• Strong understanding of measurement accuracy, chemical handling, and controlled processes.
• Familiarity with SOP-driven environments and documentation requirements.
• Demonstrated ability to follow structured steps, maintain cleanliness, and manage repetitive tasks with consistency.
• Basic proficiency in Google Spreadsheets/Excel.
• Strong communication skills and ability to work effectively in team-based operations.