Laboratory Manager at EMEL

Responsibilities
Laboratory Operations Management:

• Supervise and coordinate all laboratory activities and workflow.
• Ensure accurate and timely processing of laboratory tests and results.
• Monitor laboratory turnaround time and service delivery standards.
• Develop and implement laboratory policies, procedures, and protocols.
• Ensure proper documentation and record keeping.

Staff Supervision and Leadership:

• Supervise laboratory scientists, technicians, phlebotomists, and support staff.
• Prepare staff schedules and duty rosters.
• Conduct staff orientation, training, and performance evaluations.
• Promote teamwork, professionalism, and effective communication within the department.
• Address staff concerns and disciplinary issues when necessary.

Quality Assurance and Compliance:

• Ensure compliance with hospital policies, laboratory standards, and regulatory requirements.
• Monitor quality control and quality assurance programs.
• Ensure laboratory accreditation and licensing requirements are maintained.
• Investigate and resolve laboratory errors, incidents, or complaints.
• Maintain infection prevention and control standards within the laboratory.

Equipment and Inventory Management:

• Ensure proper maintenance, calibration, and servicing of laboratory equipment.
• Monitor inventory levels of reagents, consumables, and supplies.
• Coordinate procurement requests and prevent stock shortages.
• Ensure proper storage and handling of laboratory materials.

Financial and Administrative Duties:

• Assist in preparing departmental budgets.
• Monitor laboratory expenses and resource utilization.
• Prepare monthly and periodic operational reports.
• Participate in management meetings and hospital planning activities.

Patient Care and Service Delivery:

• Ensure courteous and professional interaction with patients and other departments.
• Handle complaints related to laboratory services promptly and professionally.
• Collaborate with doctors, nurses, and other healthcare professionals to support patient care.

Qualifications and Requirements

• Bachelor’s Degree in Medical Laboratory Science or related field.
• Valid practicing license from the appropriate regulatory body.
• Minimum of 5 years laboratory experience, with supervisory experience preferred.
• Strong leadership and management skills.
• Good communication and interpersonal skills.
• Knowledge of laboratory quality management systems.
• Proficiency in computer applications and laboratory information systems.