Laboratory Advisor at Partners in Health Care

Quality Care, Compassion and Collaboration. These attitudes and believes guides our actions and relationships.

Generic responsibilities

• Ensure adherence with PIHC policies, tools, handbooks and guidelines
• Oversee laboratory programmatic reporting, identify and address potential issues proactively, taking corrective actions when needed.
• Respond to client inquiries and resolve issues in a timely and professional manner
• Provide accurate information about organizational laboratory standard operating procedures
• Develop a comprehensive implementation strategy tailored to Nigeria’s context.
• Ensure Smooth day to day running of the department
• Promote and share ideas for improvement of the laboratory function

Specific responsibilities

• Respond to client inquiries and resolve issues in a timely and professional manner
• Provide accurate information about organizational laboratory standard operating procedures
• Troubleshoot and resolve client complaints and concerns
• Utilize problem-solving skills to address complex client’s issues
• Collaborate with internal teams to resolve client’s issues and improve processes
• Maintain accurate records of client’s interactions
• Manages the PiHC team and PiHC operations and provides strategic oversight of operations.
• Support and Supervise clinical investigations/test According to medical prescription, with appropriate techniques and following PiHC protocols and procedures.
• Performing laboratory exams (serology, hematology, biochemistry, bacteriology, or parasitological, according to the context of the mission).
• Ensuring proper reporting and registration of the sample results to keep a written track of activity and give information to the relevant persons, ensuring confidentiality.
• Supporting in taking care, managing, and organizing efficiently the laboratory material/equipment.
• Ensure all PiHC Supporting facilities adhere to the minimum hygiene and safety protocols, doing daily cleaning /maintenance, sterilization, and washing general glassware after procedures.
• Ensuring implementation of proper sample waste disposal following PiHC protocols and highest safety standards.
• Support in implementing and management of effective Supply order, stock management procedure, storage conditions follow-up, keep inventory.
• Design and implement an organized data collection system of laboratory results and all information generated from the analysis done.
• Responsible for providing implementation support and guidance to Team members.
• Coordinate and oversee donor visits within the Country in coordination with the Team Members

Functional/Technical

• Experience Implementing public health programs in resource limited settings.
• Experience implementing medical research laboratories.
• At least 5 years experience working with an NGO.
• Experience working with young people and adolescents providing prevention serviced with referral options.

Your profile (Eligibility Requirement)

• Minimum of B.Sc., M.Sc. in Medical Laboratory Sciences or its recognized equivalent
• Minimum of Five (5) years of work experience
• Candidates must be a Computer literate
• Possess a Positive attitude (demonstrate integrity, confidentiality, approachability and diplomacy).
• Ability to withstand work-related pressure, and deliver task in line with PiHC quality standard
• Must possess good communication skills both verbal and written.
• Fluency in English Language is a must
• Experience in the implementation of Donor funded project