Knowledge Management and Dissemination Officer at Palladium Group

PURPOSE

• The Knowledge Management and Dissemination (KMD) Officer Manager is responsible for supporting the implementation of a fit-for-purpose programme’s KMD strategy. Although the specific responsibilities of the KMD Officer are detailed below, these are not exhaustive and may change as the programme grows and evolves.

Primary Duties And Responsibilities

• Support the development and updating of intervention-specific knowledge management guides and learning agendas.
• Support the process of developing and refining communications and knowledge products to support learning, decision-making and adaptive management. Some of these products include research outputs, success stories, fact sheets, lessons learned, periodic reports, etc.
• Assist in managing the programme’s knowledge management repositories (SharePoint, website, etc.) to ensure that relevant information materials are available and updated for users.
• Track and analyse feedback from users of the respective knowledge products and present findings to the team for further action.
• Support in organising internal and external knowledge-sharing and learning events.
• Support in taking digital (video/photo) products during events or activities for distribution on all social media platforms and engage appropriately with the audience on social media.
• Support the review and editing of programme reports and outputs from consultants, content development for the programme website and social media pages, and the development of video materials and documentaries.
• Maintain regular engagements and collaboration with the technical team, MERL, and communications teams to support programme-wide learning, adaptation, and strategic communications.
• Work closely with the MERL team to conduct studies/surveys and to ensure lessons learnt from interventions are documented and disseminated to a broader audience.
• Undertake frequent field visits to intervention states and locations for various communications, KM and MERL-related assignments.

REPORTING AND LINE MANAGEMENT

• This post will report to the Knowledge Management and Dissemination Manager and co-supervise some consultants and vendors hired to support the various deliverables.

Core

Required Qualifications:

• BSc or MSc degree in a relevant discipline, including communications, agriculture, social sciences, or other related degrees.
• At least 3 years of experience in Communications and/or Knowledge Management Officer or Specialist role.

Desired

• Relevant experience with digital media production and management, graphic design tools (Canva, Adobe Creative Suite, etc), storytelling and writing, journalism and reporting.
• Experience working in development programmes and in Northern agricultural markets or value chains.
• Fluency in speaking and understanding Hausa.

Skills To Be Demonstrated

• Proficiency in using MS Word, MS PowerPoint and infographics/graphic design tools.
• Strong abilities in proofreading, aligning, editing, and formatting reports.
• Exceptional writing skills with consistent language, structure, diction, and style.
• Verbal and written communication skills (in English)
• Soft skills: creativity, innovation, flexibility, strategic thinking, detail orientation, problem-solving, analytical, teamwork, team management, and task management skills.