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  • Posted: Jun 9, 2023
    Deadline: Not specified
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    A multi-purpose, Deep Sea Port at the heart of the Lagos Free Trade Zone, Lekki Deep Sea Port will be one of the most modern ports in West Africa, offering enormous support to the burgeoning commercial operation across Nigeria and the entire West African region
    Read more about this company

     

    Key Client Manager - West (Local)

    Job Purpose

    • Manage and expand the existing customer accounts utilizing knowledge of the current customer base and product/service offerings from Lekki Free Port Terminal.
    • Identify and establish new customers and sales opportunities, achieving targets and increasing top-line financial growth for Lekki Free Port Terminal

    Major Job Responsibilities

    • Maintain detailed knowledge of the customer's business, current market trends, changes in the industry, and potential changes to the customer.
    • Identify both current and potential customer needs and identify sales growth opportunities.
    • Support customers to build their businesses through leveraging product/service opportunities and offerings from Lekki Freeport Terminal.
    • Use the agreed Sales process in all interactions with current and potential customers.
    • Conduct customer visits with new and existing customers, demonstrating the value we can bring to their business.
    • Manage and grow sales portfolio.
    • Forecast, prospect, and bid for a new business to include customers, markets, and additional product/service opportunities.
    • Maintain existing and build new customer partnerships, developing and sustaining sales relationships with key decision makers and influencers on all levels within the customers' organization.
    • Share market and competitor information with applicable organizational functions to build value propositions and sales opportunities effectively.
    • Partners with the Customer Care department to resolve customer issues quickly and effectively.
    • Maintain accurate records including sales call reports, status updates, and actions.
    • Build and foster a network of referrals to create new opportunities for revenue growth and sales pipeline.
    • Present offers and prepare effectively for customer interactions.
    • Process closed deals and proactively follow up on the status with relevant functions.
    • Proactively follow up with customers, ensuring the delivery of the product/service.
    • Develop ongoing, profitable relationships with customers continually maintaining a professional image of the company.
    • Maintain an updated and current sales pipeline and ensure that opportunities are driven and progressed through the sales pipeline.
    • Identify opportunities for the terminal to generate additional income via land revenues.
    • Reinforce Lekki Freeport Terminal's culture, values & reputation and ensure compliance with our policies, standards, and procedures.

    Qualifications & Experiences

    Education: 

    • Bachelor’s degree, preferably in a Sales or Commercial field.
    • Minimum of 5-7 years experience in a Terminal sales role

    Experience & Knowledge

    • Developed knowledge of the industry and current market conditions.
    • Excellent verbal, presentation, and written communication skills.
    • Demonstrated experience within a terminal.

    Skills

    • Self-starter with a positive attitude and strong desire and drive to win.
    • Demonstrated time management and organizational skills.
    • Commitment to the demonstration of high ethical standards governing professional behavior and interactions.
    • Advanced consultative and problem-solving skills.
    • Ability to identify customer needs and translate them into customer solutions.
    • Highly results-oriented, drives for results and success, conveys a sense of urgency and drives issues to closure despite obstacles and opposition.
    • Proven ability to deliver under pressure.

    Method of Application

    Interested and qualified? Go to Lekki Freeport Terminal on forms.office.com to apply

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