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  • Posted: Aug 19, 2021
    Deadline: Aug 24, 2021
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  • We are building an ecosystem to provide millions of customers with the best choice and value in digital and financial services. We are creating new and unique experiences for our customers and can offer scale to our partners to reach new audiences.
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    Key Accounts Manager

    Job brief

    Palmpay is looking for a skilled Key Account Manager to oversee the relationships of the company with its most important clients. You will be responsible for obtaining and maintaining long term key customers by comprehending their requirements.

    The ideal candidate will be apt in building strong relationships with strategic customers. You will be able to identify needs and requirements to promote Palmpay’s solutions and achieve mutual satisfaction.

    The goal is to contribute in sustaining and growing our business to achieve long-term success.

    Responsibilities

    • Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition
    • Acquire a thorough understanding of key customer needs and requirements
    • Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
    • Ensure the correct products and services are delivered to customers in a timely manner
    • Serve as the link of communication between key customers and internal teams
    • Resolve any issues and problems faced by customers and deal with complaints to maintain trust
    • Play an integral part in generating new sales that will turn into long-lasting relationships
    • Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics

    Requirements

    • Proven experience as key account manager
    • Experience in sales and providing solutions based on customer needs
    • Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
    • Excellent organizational skills
    • Ability in problem-solving and negotiation
    • BSc/BA in business administration, sales or relevant field

    Method of Application

    This job has expired. Application is no longer allowed

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

  • Send your application

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