Key Account Sales Manager (Kano) at IpNX Nigeria Limited

Purpose of the Job

• Manage and grow business relationships in Kano, focusing on strategic solutions and the development of existing clients.

Deliverables Expected:

• Maintain leadership within key accounts.
• Develop and implement marketing strategies.
• Interact with key decision-makers.
• Provide annual plan for increasing share of wallet.
• Develop a deep understanding of client priorities.
• Implement effective account strategies.
• Maintain knowledge of competing products/services.
• Maintain relevant data and information for key accounts.
• Ensure profitable sales volume and meet strategic objectives.
• Co-ordinate with teams for excellent service delivery.
• Collaborate with Customer Care and Resource Management teams.
• Define project scope and work on project specifications.
• Identify and develop target list of vertical markets.
• Prepare pricing documentation for products/services.
• Develop cross-selling relationships within assigned accounts.
• Collate and manage industry data for analytics.
• Provide necessary sales reports, budgets, and market analysis.
• Drive business opportunities and lead database analysis.
• Drive the understanding of customer needs.
• Provide support to account teams and work with internal departments.
• Maintain and develop a prospective client and stakeholder network.
• Develop integrated marketing strategies and tactical plans.
• Generate and drive insight for internal and client audiences.
• Enable customers to meet corporate goals and revenue targets.
• Understand and lead the client's account planning cycle.
• Grow and develop existing framework accounts.
• Provide strategic CSR thought leadership.
• Influence cross-functional internal partners.
• Represent the business at conferences and exhibitions.
• Accurately report relevant market information.
• Drive and participate in meetings and contribute ideas.
• Understand industry trends and conduct competitor analysis.
• Drive business engagements and high-level meetings.
• Drive revenue opportunities within each client's portfolio.
• Research customer wants and needs and provide solutions.
• Conceive, organize, and implement sales strategies.
• Ensure financial strategies align with client objectives.
• Handle client inquiries and resolve complaints effectively.
• Build and maintain productive business relationships.
• Achieve budget targets for specific accounts.
• Deliver new business growth and maximize revenue generation.
• Maintain knowledge of new products and services.
• Consistently achieve sales targets and revenue goals.
• Lead new business pitches and onboard new clients.
• Convert leads and obtain necessary documentation.
• Ensure regular follow-up and customer satisfaction.
• Comply with regulatory policies and control procedures.
• Achieve performance targets and identify business opportunities.

Educational Qualifications & Functional Skills

• Bachelor's Degree in Sales, Business Management, Communications, Marketing, Customer Relationship Management, Business Administration, or related field (2.2/Upper Credit).
• Ability to penetrate accounts and meet with stakeholders.
• Strong analytical and problem-solving skills.
• Excellent research, PowerPoint, and Excel capabilities.
• Impeccable analytical and business judgment.