Key Account Sales Manager at Ascentech Services Limited

Responsibilities

• Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition
• Acquire a thorough understanding of key customer needs and requirements
• Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
• Ensure the correct products and services are delivered to customers promptly
• Serve as the link of communication between key customers and internal teams
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust
• Play an integral part in generating new sales that will turn into long-lasting relationships
• Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics

Requirements and skills

• BSc/BA in business administration, sales or a relevant field
• Proven experience as a key account manager
• 8+ years of experience in sales and providing solutions based on customer needs
• Strong communication and interpersonal skills with an aptitude in building relationships with professionals of all organizational levels
• Excellent organizational skills