Locations: Abuja, Alaba, Benin, Port Harcourt, Ifo, Alakia, Challenge, Akure, Yola, Ilorin, Delta, Minna, Lokoja, Kano, Ajah and Badagry
Role Overview
The Key Account Officer will lead the growth, performance, and expansion distribution network within assigned Territory. This includes recruiting and managing retail partners (dealers, agents, shop owners), optimizing point-of-sale performance, and ensuring strong last-mile customer experience.
Key Responsibilities
Channel Development
- Identify, Engage and onboard retail partners, agents, and local distributors in high-potential areas.
- Design and execute channel expansion strategies for urban, peri-urban, and rural regions.
- Map out and segment markets by region, population density, and connectivity level. –
Sales Performance & Growth
Drive sales targets for channel partners and ensure consistent performance.
Reporting & Insights
- Maintain accurate records of partner recruitment, sales, and customer feedback.
- Generate regular reports for senior management and recommend actionable insights.
- Use tools like CRM and mobile field apps to manage retail partner relationships.
Partnership & Collaboration
- Collaborate with marketing to support in-store activations, local campaigns, and promotions.
Qualifications & Skills
- Bachelor’s degree in Business, Marketing, Sales, or related field.
- 3 years of experience in retail/channel sales, preferably in FMCG, telecom, energy, or consumer goods.
- Strong experience in agent networks, last-mile delivery, or informal retail is a big plus.
- Excellent leadership, negotiation, and interpersonal skills.
- Solid understanding of Nigeria’s retail landscape and consumer behavior.
- Comfortable with tech tools (CRMs, mobile apps, Google Sheets, basic dashboards).
- Fluency in English; proficiency in Luganda or other local languages is an advantage.
- Willingness to travel extensively across regions.
Benefits
- Competitive salary and performance-based bonuses.
- Opportunity to work in a mission-driven, fast-paced startup environment.
- Tools and autonomy to build and grow a high-impact retail network.
- Health benefits and professional development support.
Gmail
Yahoomail