Job Summary:
We are seeking a highly motivated and results-driven Field Sales Agents to join our team. The successful candidate will be responsible for generating new business leads, building relationships with customers, and driving sales growth in assigned territories.
Key Responsibilities:
- Identify sales opportunities and potential clients to expand the customer base.
- Build and maintain relationships with existing and new customers to promote sales.
- Achieve individual and team sales targets and contribute to overall company revenue goals.
- Collaborate with the sales team to develop sales strategies and tactics.
- Prepare sales reports and forecasts, providing insights and recommendations.
- Contact customers with overdue payments to initiate the recovery process.
- Negotiate payment arrangements and establish timelines for debt settlement.
- Investigate and resolve any disputes or discrepancies related to outstanding debts.
- Monitor payment plans and follow-up with customers to ensure timely payments.
- Collaborate with internal departments, such as the credit department to facilitate the recovery process.
- Stay informed about relevant laws and regulations governing debt collection practices.
- Address customer inquiries, concerns, and complaints promptly and professionally.
- Provide exceptional customer service and support throughout the sales and recovery process.
- Gather customer feedback and relay it to the appropriate teams for continuous improvement.
- Identify opportunities for upselling and cross-selling to existing customers.
Requirements
- 1-2 years of experience in field sales or a related field.
- Proven track record of meeting or exceeding sales targets.
- Excellent communication, interpersonal, and negotiation skills.
Ability to work independently and as part of a team.
- Strong problem-solving and analytical skills.
Benefits
- A collaborative and innovative work environment.
- Opportunities for professional growth and development.
- Competitive salary and benefits.
- Kindly send your CV to cv@ascentech.com.ng using the Job Title and Location as the subject of the mail.
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Locations: Abuja, Alaba, Benin, Port Harcourt, Ifo, Alakia, Challenge, Akure, Yola, Ilorin, Delta, Minna, Lokoja, Kano, Ajah and Badagry
Role Overview
The Key Account Officer will lead the growth, performance, and expansion distribution network within assigned Territory. This includes recruiting and managing retail partners (dealers, agents, shop owners), optimizing point-of-sale performance, and ensuring strong last-mile customer experience.
Key Responsibilities
Channel Development
- Identify, Engage and onboard retail partners, agents, and local distributors in high-potential areas.
- Design and execute channel expansion strategies for urban, peri-urban, and rural regions.
- Map out and segment markets by region, population density, and connectivity level. –
Sales Performance & Growth
Drive sales targets for channel partners and ensure consistent performance.
Reporting & Insights
- Maintain accurate records of partner recruitment, sales, and customer feedback.
- Generate regular reports for senior management and recommend actionable insights.
- Use tools like CRM and mobile field apps to manage retail partner relationships.
Partnership & Collaboration
- Collaborate with marketing to support in-store activations, local campaigns, and promotions.
Qualifications & Skills
- Bachelor’s degree in Business, Marketing, Sales, or related field.
- 3 years of experience in retail/channel sales, preferably in FMCG, telecom, energy, or consumer goods.
- Strong experience in agent networks, last-mile delivery, or informal retail is a big plus.
- Excellent leadership, negotiation, and interpersonal skills.
- Solid understanding of Nigeria’s retail landscape and consumer behavior.
- Comfortable with tech tools (CRMs, mobile apps, Google Sheets, basic dashboards).
- Fluency in English; proficiency in Luganda or other local languages is an advantage.
- Willingness to travel extensively across regions.
Benefits
- Competitive salary and performance-based bonuses.
- Opportunity to work in a mission-driven, fast-paced startup environment.
- Tools and autonomy to build and grow a high-impact retail network.
- Health benefits and professional development support.
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