Key Account Manager at Trainlance

• Your primary responsibilities will include identifying and engaging new real estate developers, contractors, procurement managers, construction managers, and corporate organizations, among others.
• Additionally, you will play a crucial role in retaining key customers, comprehending their unique requirements, and assisting them in making successful transactions through the cutstruct.com platform.

RESPONSIBILITIES 

• Cultivate solid relationships with clients to ensure continuous flow of sales revenue.
• Identify promising prospects through cold-calling, networking, and client referrals, and  generate quality sales leads 
• Responsible and accountable for Key Account Management team and their overall  performance. 
• Foster strategic partnerships that drive business growth
• Maintain up to date record of client information on CRM software
• Analyze sales metrics to determine whether current sales strategies are effective.
• Conduct in-depth research on competitors' products, pricing, and market success to gain  insight into clients’ preferences and interests.
• Develop a thorough understanding of key clients' needs and requirements and preparing  customized solutions.
• Address and resolve clients’ complaints and request in a timely and effective manner
• Act as the liaison between Clients and internal teams
• Compile weekly and monthly reports on sales and partnership performance vs targets for  Account Management Team
• Develop and execute strategic roadmap for sales and partnerships 
• Develop team KPIs and OKRs, reporting templates and structure, and effectively establish  proper metrics such as costs of Client Acquisition, cost per leads, leads response time and  other sales & growth metrics
• Any other duty in line with your role as Head of Key Account Management 

KPIs (Monthly)

• Exceed communicated monthly target
• Close on one (1) Strategic Partnership Deal monthly

Requirements:

• Minimum of 5 years’ experience in Tech Sales, B2B sales, B2C sales and Key Account

MANAGEMENT ROLE. 

• BSc in Marketing, Sales or other Business Management related roles.
• Effective Communication Skills.
• Experience using CRMs and other tech skills.

What CutStruct will offer you in return:

• Competitive salary
• Paid time off/holidays
• Comprehensive health Insurance
• Flexible working model (Hybrid)
• An agile community of determined achievers