Key Account Manager at Pagatech Limited

About the Role

• The Key Accounts Manager will be responsible for managing and growing existing remittance partnerships across core high-volume corridors, particularly within the US, Africa & Emerging Markets. 
• The role focuses on driving inbound FX flows, increasing transaction volumes, and maximizing revenue contribution from key IMTO and aggregator partners.
• The ideal candidate will own partner performance end-to-end, ensuring strong relationship management, identifying growth opportunities within existing accounts, and supporting commercial initiatives that enhance partner value and retention.
• This role plays a critical part in strengthening Paga’s position across key remittance corridors.

Primary Responsibilities

• Manage and grow relationships with existing IMTO and aggregator partners.
• Drive corridor transaction volume and revenue growth across key markets.
• Monitor partner performance and identify opportunities for expansion.
• Support commercial negotiations and partnership renewals.
• Provide monthly corridor performance and insights reports.
• Collaborate with internal teams to optimize partner integration and experience.
• Ensure high partner retention and continuous engagement.

Knowledge and Skill Requirements

• 2+ years’ experience in Business Development, Partnerships, or Key Account Management
• Experience in remittance, fintech, payments, or banking preferred
• Exposure to cross-border payments or international partner management
• Strong stakeholder and relationship management skills
• Ability to manage enterprise partners across multiple geographies.

Key Competencies:

• Account Management – ability to grow and retain key partners
• Relationship Management – strong stakeholder engagement across markets
• Commercial Awareness – understanding of revenue and FX flow drivers
• Negotiation – ability to support and close commercial discussions
• Analytical Thinking – ability to interpret performance data and trends
• Execution – ability to drive results across multiple corridors.