Key Account Manager at MacTay Consulting

Job Description

• The Key Account Manager’s primary function is to ensure customer retention and revenue growth for assigned accounts.
• The account manager will also be responsible for gaining new market share in their given sector and territory.

Responsibilities

• Identify new business opportunities, initiate business development activities, develop and manage relationships for assigned accounts to grow the company’s sales/revenues.
• Serve as the primary customer contact for all account management matters (technical and business issues) for assigned accounts to ensure customer satisfaction.
• Leverage existing relationships with partners and customers to generate new business opportunities.
• Build and maintain a strong sales pipeline/account planning.
• Proper analytics, reporting of sales forecast and key account metrics.
• Clearly communicate progress on sales initiatives to internal stakeholders.
• Ensure customer data is updated and customer activity effectively tracked in sales force.
• Keep up to date with the market and provide business intelligence as required.

Requirements

• Bachelor’s Degree in Business, Engineering, or Sciences
• 5+ years of progressive experience in Sales and Business Development.
• Analytical thinking and problem-solving skills
• Proven years of experience from the Fleet Management/Logistics/ Information Technologies & Services
• Commercial acumen
• Ability to identify, negotiate and close deals
• CRM tool-Salesforce and MS Office proficiency
• Market insight and Research skills.