Key Account Associate at Koolboks

Role Summary:

• Kool Energy is seeking a dynamic Key Account Associate (KAA) to lead business-to-business (B2B) sales and relationship management efforts with high-value clients. This role is critical to driving revenue growth by identifying, securing, and managing strategic customers—such as mini-grids, agribusinesses, cold chain operators, healthcare facilities, schools, NGOs, and cooperatives—who require reliable solar energy solutions.
• The KAA will serve as the primary point of contact for anchor clients, ensuring the delivery of tailored energy solutions, smooth project implementation, and long-term account success. The ideal candidate has strong sales instincts, a partnership mindset, and the ability to translate complex energy needs into scalable solar solutions.

Key Responsibilities:Business Development & Sales

• Identify, target, and acquire anchor clients in priority sectors (e.g., agriculture, health, education, cold chain, energy access).
• Own the full B2B sales cycle, from lead generation and pitching to proposal development, negotiation, and closing.
• Design customized energy solutions aligned with client operational models and needs.
• Consistently meet or exceed defined sales targets and revenue goals.

Key Account Management

• Build and manage strong, trust-based relationships with anchor clients as their dedicated account representative.
• Conduct regular account reviews to assess satisfaction, optimize system performance, and identify upselling or cross-selling opportunities.
• Collaborate with internal teams to swiftly resolve any client issues or service interruptions.
• Stay updated on industry trends and client operations to proactively support evolving energy needs.

Strategic Partnerships & Networking

• Represent Kool Energy at industry events, trade fairs, and sector forums, positioning the company as a leading B2B solar provider.
• Build relationships with relevant government agencies, development organizations, and ecosystem actors.
• Pursue strategic partnerships that open bulk demand and cross-sector opportunities.

Project Coordination & Cross-functional Collaboration

• Coordinate closely with technical teams to ensure timely and high-quality project delivery.
• Work with finance and operations to structure appropriate PAYGO, leasing, or bulk payment models for clients.
• Support marketing and communications in creating client success stories, case studies, and promotional content.

Reporting & Market Intelligence

• Maintain accurate records of all leads, opportunities, and client engagements using CRM systems.
• Provide regular reports on pipeline status, closed deals, and revenue performance.
• Share insights on customer behavior, sector trends, and competitor activities to inform product and sales strategies.

Qualifications:

• Bachelor’s degree in Business, Marketing, Renewable Energy, Engineering, or related field.
• Minimum 3 years of experience in B2B sales, key account management, or business development—preferably in the energy, tech, or infrastructure sectors.
• Strong track record of closing deals and managing complex client relationships.
• Excellent communication, negotiation, and presentation skills.
• Ability to work independently, take initiative, and thrive in a fast-paced, mission-driven environment.
• Familiarity with solar energy systems or PAYGO business models is a plus.