IT User Support Specialist at SJX Logistics Limited

The Role
You will be responsible for:

• Escalating technical issues to the relevant parties when needed and following up till the issues are closed.
• Ensuring all standards and procedures are followed and maintained.
• Answering queries and resolving issue relating to usage of standard applications and IT services.
• Providing monthly help desk reports.

Ideal Profile
Skills Required:

• You possess a Degree / Diploma in Computer Science, Engineering or related field.
• You have at least 2 years experience, ideally within a Helpdesk / Technical Support / User support role.
• You have excellent communication and interpersonal skills.
• You are familiar with any of Android OS, IOS OS, Windows Mobile, Windows Phone, Windows, VM, UNIX and LINUX (Redhat, UBUNTU) operating systems.
• Good knowledge of any of Oracle DB, MySQL and Microsoft SQL databases.
• You possess any of CompTIA Network+, CCNA/CCNP (Cisco Certified Network) and ITIL certifications.
• You possess strong analytical skills and are comfortable dealing with numerical data
• You are a strong team player who can manage multiple stakeholders
• You are a strong networker & relationship builder.

Salary
NGN 1,440,000 - 1,800,000 / Annum

What's on Offer?

• Leadership Role
• Work alongside & learn from best in class talent
• Excellent career development opportunities