IT / Technical Assistant at Mediflex Industries PVT

Position Summary

• As an IT and Technical Assistant Intern, you will assist in the maintenance, troubleshooting, and optimization of our systems, networks, and technical operations.
• This is an excellent opportunity to develop foundational skills in IT support and system administration

Key Responsibilities

• Assist with installing, configuring, and troubleshooting hardware, software, and network systems.
• Provide first-level technical support to end-users (in person or remotely).
• Support regular maintenance of IT infrastructure including backups, updates, and patch management.
• Maintain and update inventory of IT equipment and software licenses.
• Assist in setting up new employee workstations, including email accounts, user credentials, and device configuration.
• Document technical processes, procedures, and solutions for internal knowledge base.
• Support in implementing basic cybersecurity measures and data protection protocols.
• Collaborate with cross-functional teams on technical requirements for ongoing projects.
• Stay up to date with IT trends and recommend improvements to enhance system performance.

Qualifications & Skills

• Recently completed a Degree in Computer Science, Information Technology, or related field.
• Basic understanding of computer systems, networks, and common software applications (Windows, macOS, Microsoft 365, etc.).
• Familiarity with troubleshooting tools and IT support best practices.
• Strong problem-solving skills with a keen attention to detail.
• Excellent communication and interpersonal skills.
• Ability to prioritize and manage multiple tasks in a fast-paced environment.
• Eagerness to learn and take initiative in challenging situations.

Desirable (Not Mandatory):

• Knowledge of cybersecurity fundamentals.
• Familiarity with cloud services (e.g., AWS, Google Cloud, Azure).
• Basic scripting or programming knowledge (Python, PowerShell, etc.).