IT System Administrator at Talent Lab Limited

Background

• We are seeking an experienced IT System Administrator to manage and maintain our computer systems and networks, ensuring optimal performance and security.

Objective

• The IT System Administrator will be responsible for overseeing the organization’s IT infrastructure, including hardware, software, and network systems.
• The goal is to ensure efficient and secure IT operations to support the organization's mission and activities.

Scope of Work
The IT System Administrator will perform the following tasks:
System Administration:

• Install, configure, and maintain operating systems, software, and hardware.
• Manage network servers and technology tools.
• Monitor system performance and ensure availability and reliability.

Network Management:

• Maintain and troubleshoot network infrastructure (LAN/WAN, routers, switches, etc.).
• Implement security measures to protect the network from threats.
• Perform regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures.

Technical Support:

• Provide technical support and training to staff.
• Respond to IT issues, hardware maintenance, and software upgrades.
• Create and maintain documentation for IT systems and procedures.

Security Management:

• Implement and monitor security protocols and measures.
• Manage user accounts, permissions, and access rights.
• Ensure compliance with IT policies and procedures.

Project Management:

• Plan and execute IT projects, ensuring timely completion and alignment with organizational goals.
• Evaluate and recommend new technologies to improve IT services.

Vendor Management:

• Coordinate with vendors for IT-related procurements and services.
• Manage contracts and relationships with external IT service providers.

Reporting and Communication:

• The IT System Administrator will report to Office Administrator and will provide regular updates on IT operations, issues, and project progress
• They will also collaborate with other departments to ensure IT needs are met across the organization.

Qualifications and Experience

• Bachelor's Degree in Computer Science, Information Technology, or related field.
• 1 - 3 years proven experience as a System Administrator, Network Administrator, or similar role.
• Strong knowledge of networks (LAN, WAN) and patch management.
• Experience with virtualization and containerization (e.g., VMware, Hyper-V).
• Familiarity with various operating systems and platforms (Windows, Linux, Mac OS).
• Knowledge of system security (e.g., intrusion detection systems) and data backup/recovery.
• Ability to manage multiple projects and meet deadlines.
• Excellent problem-solving and communication skills.
• Proficiency in using WordPress for website management and maintenance
• Relevant certifications (e.g., CompTIA Network+, CompTIA Security+, Microsoft Certified: Azure Administrator) are a plus.

Confidentiality:

• The IT System Administrator must adhere to Talent Lab LTD’s confidentiality policies and ensure the security and privacy of all IT-related information.