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  • Posted: Nov 11, 2021
    Deadline: Nov 30, 2021
  • We are a fast paced business management solutions firm with an array of value offerings to Corporate organisations. We work in all major sectors of the economy engaging highly trained and sector-experienced Consultants. Willers Solutions Limited is an indigenous firm with cutting edge value proposition geared towards value maximisation. Our focus is on cr...
    Read more about this company


    IT Support

    Location: Iganmu, Lagos

    Job Description

    • We are looking for technically skilled candidates with excellent interpersonal skills for the technical support position.
    • Technical support officers troubleshoot technical issues, provide timely customer feedback, and support the roll-out of new applications, among other duties.


    • Identifying hardware and software solutions.
    • Troubleshooting technical issues.
    • Diagnosing and repairing faults.
    • Resolving network issues.
    • Installing and configuring hardware and software.
    • Speaking to customers to quickly get to the root of their problem.
    • Providing timely and accurate customer feedback.
    • Talking customers through a series of actions to resolve a problem.
    • Replacing or repairing the necessary parts.
    • Supporting the roll-out of new applications.
    • Testing and evaluating new technologies.
    • Conducting electrical safety checks on equipment.


    • Degree in Computer Science or Information Technology.
    • Must have at least 5 years work experience.
    • Certification in Microsoft, Linux, or Cisco is advantageous.
    • Prior experience in tech support, desktop support, or a similar role.
    • Proficiency in Windows / Linux / Mac OS.
    • Experience with remote desktop applications and help desk software.
    • Attention to detail and good problem-solving skills.
    • Excellent interpersonal skills.
    • Good written and verbal communication.

    Annual Salary
    N1,800,000 / Year.

    Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.

    Method of Application

    Send your application to [email protected]

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

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