Megawatts Nigeria Limited is an infrastructure solutions provider. We offer Mechanical, Electrical and Piping solutions for construction, oil & gas sectors, infrastructure and industrial projects. Our pride lies in the provision of innovative engineering services using the latest technologies.
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We are looking to recruit an IT support officer, who can install, configure computer systems, diagnose hardware/ software faults and solve technical and application problems.
Responsibilities
Manage technology services that meet operational requirements
Directs and coordinates the implementation IT operations, projects, and programs, ensuring alignment of IT services with the business needs of the area(s) and adherence to best management practices.
Provides technical supports to staff
Reviews vendor contracts and coordinates IT purchases (hardware, software and services) to ensure effective deployment of solutions aligned with user needs.
Participates in the development, implementation, and maintenance of policies, objectives, short- and long-range IT planning, with an emphasis on advocating for the needs of the area(s) supported; implements tracking and evaluation programs to assist in accomplishment of established goals.
Participates in the documentation and implementation of policies and standard operating procedures consistent with those of the office to ensure effective operation of the office
Participates in development of IT Service Catalog offerings, Service Level Agreements, and Operating Level Agreements consistent with the needs of the organization.
Participates as a member of the IT management team in planning, problem resolution, and reviewing department performance.
Maintains currency of knowledge with respect to relevant state-of-the-art technology, equipment, and/or systems.
Performs miscellaneous job-related duties as assigned.
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